Head of Operation

5 days ago

Jakarta, Jakarta, Indonesia Indodana Full time 10,000,000 - 20,000,000 per year
Job Description
  • Formulate business strategy with others in the executive team
  • Design policies that align with overall strategy
  • Implement efficient processes and standards
  • Coordinate operation team and find ways to ensure customer retention
  • Ensure compliance with local and international laws (e.g. data protection)
  • Oversee the implementation of technology & analytics solutions throughout the organization
  • Evaluate risk and lead quality assurance efforts related to our operation
  • Oversee expenses and budgeting to help the organization optimize operation costs and benefits 
  • Mentor and motivate teams to achieve productivity and engagement

    Report on operational performance and suggest improvements  
Qualifications
  • Proven experience as Head of Operations, Operations Strategy or similar leadership role
  • Familiarity with all business functions including HR, finance, operation and IT
  • Experience with implementing IT systems
  • Strong knowledge of data analytics and reporting
  • Good with numbers and financial planning
  • Outstanding communication and negotiation skills
  • Excellent organizational and leadership ability
  • Analytical mind
  • Problem-solving aptitude
  • BSc/BA in Business, Computer Science or other relevant field

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