Banking and Payment Operations Specialist
6 days ago
Location:
Jakarta, Indonesia
Job Type:
Full-Time
Experience Level:
Mid-Level (2+ years)
Department:
Finance / Payment Operations
Work Arrangement:
Monthly Rotating Shifts (3 shifts)
About the Role
Our client is seeking a
detail-oriented and proactive Payment Officer
to join their finance team and lead the operational excellence of their
loan repayment debit process
. In this role, you will ensure the seamless execution of payment procedures, mitigate financial risks, maintain regulatory compliance, and collaborate with internal and external stakeholders. If you thrive in fast-paced environments and excel in coordination, analytics, and compliance, we'd love to hear from you.
Key Responsibilities
- Administer and oversee
payment/debit transactions
related to loan repayments. - Maintain accurate and organised records of
payment transactions, policy documentation
, and compliance files. - Serve as the
liaison
between internal teams (Finance, Product, Customer Service) and external vendors (e.g., banks, payment gateways). - Identify, analyse, and mitigate
risks associated with payment operations
. - Generate and present
regular reports
on payment trends, failures, and compliance issues to senior management. - Collaborate cross-functionally to enhance
efficiency, accuracy, and security
of existing payment workflows. - Contribute to continuous improvement efforts in
process automation and operational scalability
.
Qualifications
- Bachelor's degree in
Finance, Accounting, Business Administration
, or a related field. - Minimum 2 years
of experience in payment operations, financial services, or a similar field. - Strong grasp of
financial processes, compliance
, and risk management best practices. - Meticulous attention to detail and strong organisational skills.
- Fluent in English and Bahasa Indonesia
, with excellent communication and stakeholder coordination skills. - Proficient in
Microsoft Excel or Google Sheets
(pivot tables, vlookup, data validation, etc.). - Familiarity with
project management tools
like Jira, Confluence, or similar platforms is a plus. - Ability to adapt and work independently in a
dynamic, high-growth
environment. - Customer-oriented, with strong
problem-solving skills
. - Willingness to work
flexible shifts
, including potential overnight schedules.
Preferred Skills
- Familiarity with
banking operations
, fintech, or financial services environments. - Experience with
financial or accounting software
. - Certifications
in financial management, payment operations, or risk assessment are a strong plus.
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