L2 Contact Center

Requirement :Minimal pendidikan D3.IPK minimal 2.75.Lulusan baru dipersilahkan melamar.Sehat jasmani dan rohani.Bersedia bekerja dalam SHIFTING (termasuk hari libur dan hari raya).Tidak berlogat, akan handel call centerRamah dan mampu berkomunikasi dengan baik.Bahasa Inggris (Aktif) lebih di sukaiMemiliki kemampuan berkomunikasi yang baik, sistematis, mudah...

PT Transcosmos Indonesia, a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions.Why Join Us?Our goal is to foster a culture of excellence while shaping a thriving company. We provide a competitive compensation package and...

Company DescriptionAgent & Co specializes in delivering responsive and reliable contact center services tailored to meet business needs. By partnering with us, businesses can expect efficient solutions that enhance customer interactions and experiences. For more details, visit our website at We pride ourselves on offering customized and effective support...

WFO: YogyakartaPersyaratanPendidikan minimal SMK/SMA Sederajat, dengan memiliki pengalaman Desk CollectionMemiliki kemampuan komunikasi & negosiasi yang baikMampu mengoperasikan komputer dan MS. Office (Ms. Excel basic)Mampu bekerjasama dalam tim ataupun bekerja secara mandiriMampu bekerja dibawah tekananDiutamakan domisili Yogyakarta

Have a minimum D3 Education and experience as a customer service min 1 year;Fluent in English, strong customer care skills, excellent communication and presentation skills.Familiar with CRM systems and practices;Willing to work shifting hour.

Tanggung Jawab Utama:Merancang dan mengembangkan materi pelatihan untuk agen Contact Center & Telesales.Mengadakan sesi pelatihan secara langsung (in-class) maupun virtual.Melakukan evaluasi efektivitas pelatihan dan memberikan rekomendasi perbaikan berkelanjutan.Memberikan pelatihan soft skills dan teknis, termasuk keterampilan komunikasi, empati, dan...

QA/QC CC- FintechPendidikan minimal S1Berpengalaman minimal 1 tahun di bidang quality control/ quality assuranceMenguasai Microsoft ExcelFamiliar dengan pengolahan dan reporting dataDetail, proaktif dalam meningkatkan kualitas layanan, dan mampu bekerja di bawah tekananJenis Pekerjaan: KontrakPanjang kontrak: 12 bulan

Role DescriptionThis is an on-site contract role for a Data Reporting Analyst, located in Yogyakarta. The Data Reporting Analyst will be responsible for gathering, analyzing all reports related to the operational performance of the Contact Center. Day-to-day tasks include creating reports, managing data systems, and transforming raw data from Contact Center...

Job Vacancy: Senior Teaching Manager (Full-time, Onsite – Yogyakarta)About UsEnglish 1 Joglosemar Group is seeking a Senior Teaching Manager to join our dedicated management team at English 1 Yogyakarta Casa Grande centre. We are looking for motivated leaders who are not only skilled educators but also committed to fostering collaboration and continuous...

Progress Advisor is responsible for students and customer's learning experience atEnglish 1Centers. They need to maintain close contact with classroom teachers & customers/parents in order to facilitate communication regarding the student's learning progress, and contribute to school sales targets by promoting better student retention.Roles and...