Progress Advisor

6 days ago

Yogyakarta, Yogyakarta, Indonesia English 1 Indonesia Full time 15,000,000 - 30,000,000 per year

Progress Advisor is responsible for students and customer's learning experience at
English 1
Centers. They need to maintain close contact with classroom teachers & customers/parents in order to facilitate communication regarding the student's learning progress, and contribute to school sales targets by promoting better student retention.

Roles and Responsibility :

  • Conduct Parents Communication Events (Course Orientation, Parent-Teacher Conference, Progress Update and Achievement Ceremony)
  • Observe class to know the students ability and discuss the feedback with teacher
  • Check for students absent and contact parents.
  • Communicate among course teachers, parents and kids to track the teaching quality and study results, keep solid relationships with all customers
  • Manage students include processing payment, retention sales and customer satisfaction
  • Complain handling
  • Consistently informing customers about all important information and changes
  • Work with Course Consultant to ensure customers get good study experience. Develop good relationship with customers and get referrals

Requirement
 :

  • University graduate/Diploma/Bachelor degree in any field
  • Able to work well in a team as well as independently
  • Able to multi-task and work under pressure
  • Good planning and organizing ability, work flexible and able to deal with uncertainties
  • Have a passion for sales and service, target and result oriented
  • Excellent verbal and written communication skills in English
  • Willing to work with a shift system
  • Preferably domiciled in Yogyakarta

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