Sales Officer

6 days ago

Denpasar, Bali, Indonesia Dune Group Indonesia Full time 300,000 - 600,000 per year

About Dune World

Dreaming of a job that combines travel, diving, and making people smile?

At
Dune World
, we've been exploring the ocean for over 25 years connecting divers and travelers to unforgettable adventures across Indonesia, Egypt, Maldives, and beyond.

Now, we're looking for a
Sales Officer in Bali
, to join our growing team and bring the Dune experience to divers around the world.

Role Overview

As a
Sales Officer
, you'll be the first connection between travelers and their next diving adventure. You'll handle customer inquiries, manage bookings, and make sure each guest's journey — from first contact to final dive — runs perfectly. This role is ideal for someone who loves communication, organization, and the ocean.

Key Responsibilities

  • Respond to client and agent inquiries via email, phone, and web
  • Provide information about diving trips, destinations, and services
  • Manage reservations, issue confirmations, and send invoices
  • Coordinate with operational teams across destinations to manage availability and logistics
  • Handle changes, cancellations, and special requests
  • Maintain accurate records in our booking system (CRM)
  • Ensure excellent customer service from start to finish

Requirements

  • 2+ years of experience in travel, diving, hospitality, or customer service
  • Fluent in English (French or another language is a plus)
  • Excellent communication and organizational skills
  • Comfortable with digital tools (email, CRM, spreadsheets)
  • Passionate about diving, travel, and creating meaningful guest experiences
  • Based in or willing to relocate to
    Bali

What We Offer

  • Competitive salary based on experience
  • Join a passionate, international team that shares your love for diving and travel
  • Work from our dive center office in beautiful
    Sanur, Bali
  • Career growth opportunities within a global diving and travel company
  • Be part of a mission-driven organization that connects people with the ocean

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