Korean Guest Relation Officer
4 days ago
AYANA Hospitality is excited to offer the position of Korean Guest Relation Officer (Native/Speaker) at our stunning AYANA Komodo resort. This role is critical in cultivating a welcoming atmosphere for our guests, ensuring they receive premium service throughout their stay. You will use your language skills and hospitality expertise to create memorable experiences.
Responsibilities- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relation Manager when needed
- Ensure compliance with health and quality standards
- Fluent in Korean (with a minimum TOPIK Level 4 certification for Korean speakers), and strong command of the English language
- Diploma in Rooms Division, Hotel Management, or a related discipline is required. While a Bachelor's degree is preferred, fresh graduates are welcome to apply
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and a customer-oriented mindset
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Mandarin Guest Relation Officer
4 days ago
Komodo, Nusa Tenggara Timur, Indonesia AYANA Hospitality Full time 15,583,333 - 44,025,000 per yearAYANA Hospitality is excited to offer the position of Mandarin Guest Relation Officer (Native/Speaker) at our stunning AYANA Komodo resort. This role is critical in cultivating a welcoming atmosphere for our guests, ensuring they receive premium service throughout their stay. You will use your language skills and hospitality expertise to create memorable...
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Japanese Guest Relation Officer
4 days ago
Komodo, Indonesia AYANA Hospitality Full time 6,000,000 - 12,000,000 per yearAYANA Hospitality is excited to offer the position of Japanese Guest Relation Officer (Native/Speaker) at our stunning AYANA Komodo resort. This role is critical in cultivating a welcoming atmosphere for our guests, ensuring they receive premium service throughout their stay. You will use your language skills and hospitality expertise to create memorable...
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Guest Relations Specialist
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Komodo, East Nusa Tenggara, Indonesia Katamaran Hotel & Resort Komodo Full time $15,000 - $30,000 per yearCompany DescriptionKatamaran Hotel & Resort Komodo is a 5-star luxury retreat in the scenic coastal region of Labuan Bajo, offering guests an unparalleled experience where sophistication meets natural wonder. The resort is the perfect gateway to adventure, providing proximity to the world-renowned Komodo National Park and the serene turquoise waters of...
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Guest Relation Manager
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Front Office Receptionist
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Indonesia IHG Full time 20,000,000 - 40,000,000 per yearDescriptionAs Front Office Receptionist (Korean Speaking), I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering...
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Guest Relations Officer
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Executive Assistant Manager
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Recreation Manager I AYANA Komodo
4 days ago
Komodo, Nusa Tenggara Timur, Indonesia AYANA Hospitality Full time 6,000,000 - 8,000,000 per yearAYANA Komodo is looking for Recreation Manager to lead our Recreation team. The Recreation Manager will play a pivotal role in crafting a vibrant, engaging atmosphere for our guests by overseeing all recreational programs and activities. This position is crucial for enhancing guest satisfaction and ensuring their time spent with us is filled with fun and...