Technical Support

6 days ago

Yogyakarta Special Region of Yogyakarta Indonesia Mekari Full time 20,000,000 - 40,000,000 per year

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.

In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.

Job Description:

Coordinate with Customer Support Team and other commercial stakeholders by clarifying the customer's complaintProvide technical support and win-win solution to customers for any issues that arise with the use of our productsCoordinate with Product and Engineering Team to resolve product problems

Requirements/Qualifications:

Candidate must possess at least a Bachelor's Degree Information System, Computer Science, or equivalentFresh graduates are welcome to applyHave basic knowledge in HR Software and/or HR Information SystemKnowledge in Tax will be a plus pointFamiliar with Database & HR product will be a plus pointProficient in English (both written and spoken)Good analytical and problem-solving skills

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours with a hybrid work culture.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Friendly and dynamic work environment.
9. Opportunity to build impactful solutions with Indonesia's no. 1 SaaS company.



Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up.
 
Don't forget to check our Recruitment FAQ at  [ENG] or  [INA] to find the answers to commonly-asked questions regarding our recruitment process.
 
We wish you the best. Hope to see you around soon

  • Technical Support

    6 days ago

    Yogyakarta, Special Region of Yogyakarta, Indonesia Mekari Full time 120,000 - 180,000 per year

    Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.In our 10+ years of journey we have reached over 1 Million...

  • Technical Support

    6 days ago

    Yogyakarta, Jogja, Indonesia Global Inovasi Ventura Full time 2,500,000 - 7,500,000 per year

    Job Descriptions : Resolve technical issues in a timely manner using available resources within the companyCreate and maintain tips and tricks solutions for online database and web siteTaking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system...

  • Customer Support

    6 days ago

    Yogyakarta, Special Region of Yogyakarta, Indonesia Mekari Full time 9,000,000 - 12,000,000 per year

    Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.In our 10+ years of journey we have reached over 1 Million...

  • Customer Technical Support

    6 days ago

    Yogyakarta, Yogyakarta, Indonesia Kreloses Full time 1,500,000 - 3,000,000 per year

    About KrelosesKreloses is a trusted provider of business management software designed for veterinary clinics, pet service providers, dental practices, and physiotherapy, chiropractic, and aesthetic businesses across Malaysia, Indonesia, and the Philippines.We empower businesses to streamline daily operations, enhance efficiency, and deliver outstanding...

  • Junior Technical Support

    6 days ago

    Yogyakarta, Yogyakarta, Indonesia PT. KRELOSES TEKNOLOGI INDONESIA Full time 1,440,000 - 17,280,000 per year

    About Kreloses‌Kreloses is a trusted provider of business management software designed for veterinary clinics, pet service providers, dental practices, and physiotherapy, chiropractic, and aesthetic businesses across Malaysia, Indonesia, and the Philippines.We empower businesses to streamline daily operations, enhance efficiency, and deliver outstanding...

  • Customer Support

    6 days ago

    Yogyakarta, Special Region of Yogyakarta, Indonesia Mekari Full time 15,000,000 - 25,000,000 per year

    Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.In our 10+ years of journey we have reached over 1 Million...

  • Junior Customer Technical Support

    6 days ago

    Yogyakarta, Yogyakarta, Indonesia Kreloses Full time 15,000,000 - 30,000,000 per year

    About Kreloses‌Kreloses is a trusted provider of business management software designed for veterinary clinics, pet service providers, dental practices, and physiotherapy, chiropractic, and aesthetic businesses across Malaysia, Indonesia, and the Philippines.We empower businesses to streamline daily operations, enhance efficiency, and deliver outstanding...

  • Technical Support Engineer

    6 days ago

    Indonesia assima Full time 120,000,000 - 180,000,000 per year

    Assima is a global leader in digital adoption, training, and performance support solutions tailored for the world's largest enterprises. With our patented technology, we empower 15 of the top 20 banks, leading hospital networks, and major international organizations to streamline software adoption and improve user productivity. We are currently building the...

  • Technical Support Officer

    4 days ago

    Yogyakarta, Yogyakarta, Indonesia CV Rumahweb Indonesia Full time 4,000,000 - 8,000,000 per year

    Memberikan dukungan teknis bagi pelanggan yang mengalami kesulitan dalam menggunakan layanan Rumahweb melalui channel livechat, email, dan teleponMendokumentasikan problem dan penyelesaian untuk kasus-kasus baru sebagai bahan diskusi dan pembelajaran team technical supportPenempatan di Yogyakarta dan JakartaKualifikasiKandidat harus memiliki setidaknya...

  • Technical Analyst

    2 weeks ago

    Yogyakarta, Indonesia Mindo Management Solutions Full time

    **Benefits** - Excellent working environment - Laptops and PCs provided - Work and life balance **Minimum Qualifications and Experience**: - Bachelor's degree in a related field. - Minimum of 2 years of hands-on experience in technical support or a related field. - Strong problem-solving skills and ability to think critically under pressure. - Excellent...