Content Moderator

3 days ago

Bali Indonesia Gear Full time 1,200,000 - 3,600,000 per year


The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material.

For more information, please visit our websites: and

Key skills and experience

  • Minimum D3 in any major (all majors are welcome)
  • Excellent communication skills in English and Traditional Chinese Language (written, spoken, listening, and reading) with at least B2 proficiency in both languages.
  • New graduates are welcome.
  • No experience required. But it will be a plus point if you have it.
  • Being able to start working immediately is a strong plus.
  • BPO experience is a plus.
  • Must be willing to work in a shifting schedule
  • Willing to undergo training.
  • Willing to work weekends and public holidays
  • Willing to be placed in Denpasar, Bali (full WFO)

Responsibility

  • Review all user-generated content on your platform, including text chats, images, videos, and comments.
  • Assess whether the content adheres to community guidelines, make sound a judgment call, and remove any material that violates the standards.
  • Manages content safety for short-video products to ensure compliance with legal standards.
  • Knowledgeable and possesses a deep understanding of the policies and procedures and ensures swift action to identify and remove inappropriate content before it can cause damage.
  • Manages and addresses inappropriate content reports, applies company policy.
  • Coordinate with supervisors to deal with contents violating community guidelines and update operations standards
  • Perform audit of contents received for sharing on social media uploads
  • Review online videos / content / complaints / legal notices received from end-customer on incorrect decisions taken related to copyright work materials
  • Review and update content on popular social media platforms
  • As per the role: there is possibility to be exposed to potentially harmful or sensitive content in each shift. Personal traits and self-management skills are needed to manage unique risks at a fast-paced environment within the industry.

Benefit

  • Attractive basic salary
  • BPJS Kesehatan and BPJS Ketenagakerjaan
  • Private Health Insurance
  • Monthly internal events
  • Paid leave
  • Career path
  • International, fun, and professional working environment:
  • Working closely with experienced foreign experts;
  • Free drinks (coffee, mineral water, etc.)
  • Training and career development opportunities;
  • Sport activities and game room.

Working Location: Imam Bonjol No 502, West Denpasar, Bali


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