Fraud & Authentication Manager (Contract Based)

6 days ago

Jakarta, Jakarta, Indonesia Adecco Full time

Adecco is seeking an experienced
Fraud & Authentication Manager
to join a leading global payments technology organization's client. This role requires a specialist with deep expertise in fraud prevention and authentication practices for debit and credit card portfolios (consumer and corporate). (
1 year contract
)

Key Responsibilities

  • Develop best-in-class fraud management and authentication practices for the Indonesian market, leveraging global frameworks and local insights.
  • Conduct diagnostics of existing fraud teams and identify gaps in governance, processes, policies, team structure, and technology.
  • Design and implement strategies to enhance fraud management and authentication capabilities, including defining key initiatives and assessing financial impact.
  • Create detailed blueprints for initiatives, including charters, process flows, concept documents, and SOPs.
  • Evaluate current fraud management and authentication technologies and recommend improvements.
  • Collaborate directly with clients to implement changes, such as deploying new SOPs, training teams, launching analytics models, and optimizing fraud management platforms.

Requirements

  • Bachelor's degree in Finance, Business, or a related field.
  • Minimum 8 years of hands-on experience in risk/fraud management within banking, ideally managing debit and credit card portfolios.
  • Strong analytical skills with the ability to interpret complex data and deliver actionable insights.
  • Excellent documentation and presentation skills.
  • Familiarity with fraud management and authentication technology stacks.
  • Solid understanding of banking risk frameworks.
  • Exceptional communication skills to engage both technical and non-technical stakeholders.

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