Operations Associate
7 days ago
Tanggung Jawab Utama
- Melakukan kunjungan rutin ke outlet untuk memastikan standar operasional berjalan sesuai SOP.
- Memastikan kualitas layanan, kebersihan, dan produk sesuai standar perusahaan.
- Mengawasi dan mendukung kinerja tim di outlet: kitchen, barista, cashiers, dan frontliner.
- Menangani isu operasional harian dan memberikan solusi cepat dan efektif.
- Monitoring stock, pemakaian bahan baku, serta kontrol cost di outlet.
- Menyusun laporan harian/mingguan terkait performa outlet (penjualan, kendala, improvement).
- Melakukan koordinasi dengan bagian HR, Purchasing, Finance, dan Marketing untuk kebutuhan outlet.
- Membantu proses opening outlet baru serta training tim jika diperlukan.
Kualifikasi
- Pengalaman minimal 2-3 tahun di bidang operasional (F&B lebih diutamakan).
- Memiliki kendaraan pribadi & SIM aktif.
- Siap mobile, kerja lapangan, dan fleksibel dengan waktu (shift & weekend).
- Memiliki kemampuan leadership, problem solving, dan komunikasi yang baik.
- Mampu bekerja dengan target dan tekanan.
- Teliti, disiplin, dan berorientasi pada kualitas operasional.
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