Operations Associate

7 days ago


Yogyakarta, Yogyakarta, Indonesia C28 Group Full time

Tanggung Jawab Utama

  • Melakukan kunjungan rutin ke outlet untuk memastikan standar operasional berjalan sesuai SOP.
  • Memastikan kualitas layanan, kebersihan, dan produk sesuai standar perusahaan.
  • Mengawasi dan mendukung kinerja tim di outlet: kitchen, barista, cashiers, dan frontliner.
  • Menangani isu operasional harian dan memberikan solusi cepat dan efektif.
  • Monitoring stock, pemakaian bahan baku, serta kontrol cost di outlet.
  • Menyusun laporan harian/mingguan terkait performa outlet (penjualan, kendala, improvement).
  • Melakukan koordinasi dengan bagian HR, Purchasing, Finance, dan Marketing untuk kebutuhan outlet.
  • Membantu proses opening outlet baru serta training tim jika diperlukan.

Kualifikasi

  • Pengalaman minimal 2-3 tahun di bidang operasional (F&B lebih diutamakan).
  • Memiliki kendaraan pribadi & SIM aktif.
  • Siap mobile, kerja lapangan, dan fleksibel dengan waktu (shift & weekend).
  • Memiliki kemampuan leadership, problem solving, dan komunikasi yang baik.
  • Mampu bekerja dengan target dan tekanan.
  • Teliti, disiplin, dan berorientasi pada kualitas operasional.


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