Seller Support Specialist
4 days ago
Kami membuka kesempatan bagi semua kandidat yang memiliki ketertarikan di bidang komunikasi dan pendampingan pelanggan untuk bergabung sebagai
Seller Support Specialist (E-commerce)
. Posisi ini berperan sebagai mitra bagi seller dan affiliator di e-commerce dalam membantu mereka mengoptimalkan performa bisnis dan pengalaman mereka di platform.
Penempatan:
Teleperformance Indonesia
Surakarta (On-site)
Tanggung Jawab Pekerjaan:
- Mendampingi seller dan affiliator di e-commerce dalam
mengoptimalkan penggunaan platform serta program yang tersedia. - Membangun dan menjaga hubungan yang baik dengan seller dan affiliator
sebagai kontak utama. - Memahami kebutuhan dan tantangan bisnis seller dan affiliator
, serta memberikan arahan dan solusi yang relevan. - Memantau performa seller dan affiliator
, serta mengidentifikasi peluang peningkatan. - Mengedukasi dan menginformasikan seller beserta affiliator
terkait campaign atau program promosi melalui telepon, chat, dan email (outbound). - Berkolaborasi dengan tim untuk mendukung pencapaian target dan kepuasan seller dan affiliator.
Kualifikasi:
- Pendidikan minimal D3
, terbuka untuk semua jurusan,
IPK minimal 2,75. - Memiliki pengalaman di bidang
Customer Service, Customer Success, Account Management, Sales Support, Marketing
, atau bidang terkait. - Memiliki kemampuan komunikasi lisan dan tulisan yang baik dalam
Bahasa Indonesia
(kemampuan Bahasa Inggris lisan menjadi nilai tambah). - Nyaman berkomunikasi dan membangun hubungan dengan banyak pihak.
- Bersedia bekerja on-site di kantor Teleperformance Indonesia Surakarta.
- Bersedia bekerja dengan sistem
shift dan jam kerja fleksibel
. - Ready join di
Januari 2026.
Benefit
:
- Gaji kompetitif
(di atas UMR Surakarta). - Insentif kinerja bulanan
&
tunjangan project
. - Tunjangan shift
&
lembur
. - Tunjangan hari libur
apabila bekerja di hari libur nasional. - BPJS Kesehatan
&
BPJS Ketenagakerjaan
. - Benefit lainnya akan diinformasikan lebih lanjut selama proses rekrutmen.
Siap meningkatkan karier di lingkungan kerja internasional? Ini saatnya bergabung bersama kami
Catatan:
- Kandidat yang lolos seleksi akan dihubungi langsung,
utamanya melalui WhatsApp
. - Setiap form yang dibagikan oleh recruiter akan diproses untuk project yang berbeda. Mohon untuk mengisi form sesuai dengan
judul posisi yang dilamar
di job portal kami. - Proses interview akan dilakukan secara
online
dan
menggunakan Bahasa Inggris
(dapat dikombinasikan dengan Bahasa Indonesia), sehubungan dengan penggunaan CRM tools dan guidelines berbahasa Inggris untuk posisi ini.
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