IT Operations Lead Specialist

2 weeks ago


Surakarta, Central Java, Indonesia PT RESTU BARU INVESTAMA Full time
Tanggung Jawab Utama
  • Menangani manajemen instalasi POS, perangkat jaringan internet, dan hal yang berkaitan dengan IT di cabang
  • Menyusun materi training online maupun offline yang berkaitan dengan installasi dan maintenance hal yang berkaitan dengan IT
  • Menjaga stabilitas POS system (tablet, kasir, printer) di seluruh outlet
  • Menangani network & internet outlet (router, AP, ISP troubleshooting)
  • Menjadi PIC sistem operasional yang sudah berjalan (maintenance & improvement)
  • Menerjemahkan masalah operasional outlet menjadi perbaikan sistem/proses
  • Melatih & memastikan store team menggunakan sistem sesuai SOP
  • Monitoring incident, downtime, dan dampaknya ke penjualan
Kualifikasi Wajib
  • Minimal 2 tahun pengalaman IT Operations / IT Support retail atau F&B
  • Pernah menangani POS system, internet, printer, dan device outlet
  • Familiar dengan POS Indonesia (Moka, Majoo, Pawoon, iReap, atau custom POS)
  • Punya mindset ownership & continuous improvemenT
  • Mampu melatih dan mengawasi staf non-teknis
  • Siap on-site visit outlet & support di luar jam kantor bila sistem berdampak ke penjualan
  • Pendidikan minimal D3 / S1 IT, Sistem Informasi, Informatika, atau setara
Kenapa harus bergabung dengan kami?
  • Penempatan Surakarta, 5 hari kerja (8 to 5)
  • Kesempatan menjadi key person sistem & operasional dengan konsep LEAN MANAGEMENT.
  • Lingkungan kerja cepat, nyata, dan berdampak langsung ke bisnis
  • Bonus profit bulanan, Bonus KPI, Bonus tahunan, BPJS (Kesehatan & Tenaker).


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