Media and Relation Officer

4 days ago

Tangerang, Banten, Indonesia Yayasan Fransiskus Asisi Pelindung Full time
Media and Relations Officer

Position Overview:

We are seeking a dynamic and communicative Media and Relations Officer to support our school's public image, strengthen community engagement, and manage the full student admission process. This role is essential in fostering strong relationships with students, parents, external partners, and the wider community while promoting the school's values and achievements through various media channels.

Key Responsibilities:

1. Student Admissions

  • Manage and oversee the end-to-end student admission process, from inquiries and applications to enrollment.
  • Provide clear and timely information to prospective students and parents.
  • Coordinate school tours and admission interviews.

2. Social Media Management

  • Create, schedule, and manage engaging content for the school's social media platforms.
  • Promote school events, student achievements, and important announcements.
  • Monitor online engagement and respond to comments and messages in a professional manner.

3. School Marketing & Events

  • Execute school marketing campaigns and promotional events as directed by the school management.
  • Ensure branding consistency in all marketing materials and communications.
  • Work with internal teams to showcase school programs, facilities, and student success stories.

4. Parent Communication & Complaint Handling

  • Act as a liaison between the school and parents to ensure effective communication.
  • Receive, manage, and respond to parent feedback or complaints with professionalism and empathy.
  • Work closely with relevant departments to resolve issues and follow up with families.

5. External Relations

  • Build and maintain strong partnerships with universities, educational institutions, media outlets, and relevant organizations.
  • Represent the school at external events, education fairs, and networking functions.
Qualifications:
  • Excellent communication and interpersonal skills.
  • Experience in media, public relations, customer service, or education administration is preferred.
  • Strong organizational and problem-solving skills.
  • Familiarity with social media platforms, basic content creation, and event coordination.
  • Ability to manage multiple responsibilities and work in a team-oriented environment.

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