Head of Engineering – Commercial

We are seeking a Head of Engineering to lead the development and operations of our logistics technology platforms that power both customer-facing experiences and mission-critical back-office systems. This role will oversee engineering for our funnel products (mobile/web applications that drive customer acquisition, revenue conversion, and order management) as well as our productivity operational systems (HR, Finance, Legal, ERP).

The ideal candidate is a strategic technology leader with a proven record of delivering large-scale, high-availability systems, managing sizable engineering teams, and driving innovation through modern software practices and AI adoption.

Leadership & Strategy

• Build, mentor, and scale a high-performing engineering team (40+ engineers across mobile, backend, DevOps, and enterprise systems).

• Partner with C-level leadership (Product, Operations, Finance, Commercial) to align technology execution with nationwide logistics and growth strategies.

• Drive engineering culture focused on speed, reliability, scalability, and security.

• Ensure technology decisions support operational efficiency in high-volume logistics environments.

Technology Ownership

• Oversee development of customer-facing applications (iOS, Android, React Native, , Golang, Java) to drive funnel conversion, order tracking, payments, and client engagement.

• Own and scale operational and back-office platforms (Odoo, HR, Finance/Accounting, Legal) with deep integration into logistics operations and nationwide delivery workflows.

• Ensure applications stability that are streamlined with high TPS backends to perform seamlessly at scale.

• Guarantee 99.99% uptime across mission-critical systems powering revenue generating activities.

Engineering Excellence

• Champion CI/CD pipelines, trunk-based development, GitFlow, and test automation to support rapid, reliable deployments.

• Drive adoption of AI/ML tools to accelerate development, improve forecasting, routing optimization, fraud detection, and anomaly monitoring.

• Implement best-in-class security practices, ensuring compliance with data protection standards, logistics industry regulations, and financial integrity.

• Lead system observability and incident response frameworks to minimize downtime and operational disruptions.

Operational Impact

• Collaborate closely with operations teams to translate logistics workflows into scalable digital systems.

• Build resilient platforms capable of handling nationwide network complexity, high concurrency, and peak demand during seasonal spikes.

• Optimize infrastructure cost vs. performance for cloud-native environments (GCP/AWS).

• Enhance back-office automation and reporting systems to streamline HR, finance, and compliance functions.

• 12+ years in software engineering with at least 8 years in senior engineering leadership roles.

• Proven success leading large engineering teams (40+ engineers) in operationally heavy, mission-critical environments.

• Hands-on experience with scalable, high-throughput systems requiring 99.99% uptime.

• Strong technical background in mobile/web platforms, microservices, real-time logistics/transaction systems.

• Expertise in current stack: Swift, Kotlin, Golang, Java, , React Native, PostgreSQL, MongoDB, Kubernetes.

• Deep knowledge of CI/CD pipelines, trunk-based development, and DevOps best practices.

• Strong foundation in software security, secure architecture, and compliance frameworks.

• Experience in logistics, e-commerce, or fintech platforms with high operational complexity.

• Familiarity with routing optimization, fleet management, supply chain integrations, or real-time delivery tracking systems.

• Success in scaling platforms across a nationwide user and operations base.

• Knowledge of AI/ML in logistics optimization (e.g., demand forecasting, route planning, predictive maintenance).

• Experience with AI/ML for software delivery acceleration, personalization, or operational automation.

• Prior success in balancing funnel (revenue-critical) systems and internal back-office platforms.

• Exposure to enterprise-grade ERP systems integration and customization.

• Strong financial literacy and experience collaborating with CFO/COO on cost optimization and system investments.

• Excellent stakeholder management, executive communication, and cross-functional leadership.

• Strategic mindset with ability to balance growth, operational resilience, and cost efficiency.

• Strong decision-making under pressure, especially in time-sensitive logistics environments.

• Excellent communication skills to bridge technology, operations, and business stakeholders.

• Passion for leading tech innovation in logistics and delivering measurable impact on nationwide operations.