Assistant Manager
4 days ago
Company Description
PT. Electronic City Indonesia Tbk, established on November 11, 2001, is a pioneer in modern and convenient electronic retailing with a focus on middle-to-upper-class electronic goods. With its flagship store in SCBD Jakarta, Electronic City operates 42 stores across Java, Bali, Sumatra, and Kalimantan, supported by 8 warehouses. Known for being a trendsetter in modern electronic retail, the company provides value-added services like free delivery, extended warranties, trade-in facilities, and a reliable service center. With a strong reputation, the company has received multiple awards including TOP BRAND for Modern Electronic Retail Store since 2009 and SUPERBRANDS 2013.
Role Description
This is a part-time hybrid role for an Assistant Manager, primarily based in Kecamatan Pulau Dullah Selatan, with flexibility for some work to be conducted remotely. In this position, you will be responsible for supporting the managerial team in daily operations, overseeing staff activities, managing store performance, ensuring customer satisfaction, and ensuring company standards and goals are met. Tasks also include team supervision, report preparation, and fostering work culture aligned with company values.
Qualifications
- Experience in team leadership, staff management, and operations coordination
- Strong problem-solving, decision-making abilities, and organizational skills
- Customer service experience, focusing on ensuring quality service and satisfaction
- Proficiency with data analysis, report generation, and performance metrics
- Excellent communication and interpersonal skills, with an ability to motivate and assist team members
- Knowledge of retail operations and familiarity with electronic retail is a plus
- Bachelor's degree in Business Administration, Management, or a related field
- Proficiency in Microsoft Office Suite
- Adaptability to hybrid roles, balancing on-site and remote responsibilities
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