Customer Experience
2 days ago
Job Description
Your main responsibilities would be to manage customer queries and complaints. You will also be asked to modifications and escalate complaints across a number of communication channels
Job Description
- Reaching out customers to help resolve issues and provide quick response to inquiries
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Providing feedback on the efficiency of the customer service process
- Knowing our products inside and out so that you can answer questions
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Ensure customer satisfaction and provide professional customer support
Skills
Customer service, Target Oriented, Problem Solver
Close Date
26-Dec-2025
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