After Sales Technical Support
2 days ago
Company Description
Kyokuto Indomobil
is a joint venture between Kyokuto, a renowned Japanese company with extensive expertise in truck attachment and body manufacturing, and PT. Indomobil Group Sejahtera Langgeng (IMGSL), a leading Indonesian company specializing in automotive manufacturing, assembly, distribution, financing, and heavy equipment rental. This strategic collaboration merges the advanced technology and craftsmanship of Kyokuto with IMGSL's strong local presence and in-depth market knowledge.
Role Description
This is a full-time, on-site role for an After Sales Technical Support position based in Balikpapan, Indonesia. The role involves providing technical support to customers, addressing and resolving service-related issues, and ensuring a high level of customer satisfaction. Responsibilities include assisting in after-sales inquiries, and supporting the sales team in maintaining client relations and service quality.
Qualifications
- Effective Communication and Customer Service skills
- Experience in Sales and Sales Management
- Strong problem-solving abilities and organizational skills
- Ability to work independently as well as collaboratively in a team environment
- Technical knowledge or experience in the automotive or related industry is a plus
- Bachelor's degree or equivalent experience in a relevant field is preferred
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