Customer Consultant
7 days ago
Penempatan:
Klinik Tumbuh Plus
Puri Indah, Jakarta Barat
Deskripsi Pekerjaan
- Menjadi garda depan dalam memberikan informasi layanan terapi kepada orang tua/pasien.
- Melakukan konsultasi awal terkait kebutuhan terapi anak dan menjelaskan program yang tersedia.
- Mendampingi orang tua dalam proses administrasi, mulai dari pendaftaran hingga jadwal terapi.
- Menjalin komunikasi aktif dengan orang tua untuk memantau kepuasan dan kebutuhan layanan.
- Membantu koordinasi dengan tim terapis terkait jadwal dan perkembangan anak.
- Membuat laporan sederhana mengenai konsultasi, follow-up, dan feedback pasien.
Kualifikasi
- Minimal pendidikan SMA/SMK semua jurusan.
- Memiliki kemampuan komunikasi yang baik dan empati tinggi kepada orang tua/pasien.
- Berpengalaman di bidang customer service/consultant minimal 1 tahun.
- Mampu bekerja dengan target, multitasking, dan memiliki inisiatif.
- Ramah, sabar, serta mampu membangun kepercayaan dengan keluarga pasien.
- Bersedia ditempatkan di Puri, Jakarta Barat
Jenis Pekerjaan: Kontrak
Panjang kontrak: 6 bulan
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