Customer Consultant

7 days ago

Jakarta, Jakarta, Indonesia SOZO Dental Full time 50,000,000 - 70,000,000 per year

Penempatan:

Klinik Tumbuh Plus

Puri Indah, Jakarta Barat

Deskripsi Pekerjaan

  • Menjadi garda depan dalam memberikan informasi layanan terapi kepada orang tua/pasien.
  • Melakukan konsultasi awal terkait kebutuhan terapi anak dan menjelaskan program yang tersedia.
  • Mendampingi orang tua dalam proses administrasi, mulai dari pendaftaran hingga jadwal terapi.
  • Menjalin komunikasi aktif dengan orang tua untuk memantau kepuasan dan kebutuhan layanan.
  • Membantu koordinasi dengan tim terapis terkait jadwal dan perkembangan anak.
  • Membuat laporan sederhana mengenai konsultasi, follow-up, dan feedback pasien.

Kualifikasi

  • Minimal pendidikan SMA/SMK semua jurusan.
  • Memiliki kemampuan komunikasi yang baik dan empati tinggi kepada orang tua/pasien.
  • Berpengalaman di bidang customer service/consultant minimal 1 tahun.
  • Mampu bekerja dengan target, multitasking, dan memiliki inisiatif.
  • Ramah, sabar, serta mampu membangun kepercayaan dengan keluarga pasien.
  • Bersedia ditempatkan di Puri, Jakarta Barat

Jenis Pekerjaan: Kontrak

Panjang kontrak: 6 bulan

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