Front Office Receptionist
2 weeks ago
Company Description
Jp Hotel Pluit By Life Hospitality
Role Description
This is a full-time on-site role for a Front Desk Associate located in Jakarta, Indonesia. The primary responsibilities include greeting and assisting guests, handling phone inquiries with professionalism, performing receptionist duties, managing check-ins and check-outs efficiently, and addressing guest needs to ensure a positive experience. Additional responsibilities include maintaining the front desk area and providing accurate information regarding hotel services, amenities, and policies.
Qualifications
- Proficiency in Phone Etiquette and Receptionist Duties
- Female Max 30 Years Old
- Strong Customer Service and Communication skills
- Basic Computer Literacy for managing data and operating hotel software
- Ability to work effectively in a fast-paced environment and manage multiple tasks
- Professional appearance and attitude
- Fluency in English and Bahasa Indonesia; additional languages are a plus
- Previous experience in hospitality or customer-facing roles is preferred
- Familiar with VHP System is Preferrable
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