Sales Recon Admin

2 weeks ago

Jakarta, Jakarta, Indonesia MAP Group Asia Full time 30,000,000 - 60,000,000 per year

Role Description

We are looking for a detail-oriented and proactive
Sales & Payment Reconciliation Specialist
to join our team, MAP Tech. This role is responsible for ensuring all sales transactions are accurately recorded in SAP and matched with incoming payments. The ideal candidate will also handle payment reconciliations across multiple platforms, coordinate with banks and third-party partners (BNPL), and support new store operations by preparing payment systems.'

Key Responsibilities

  • Ensure all sales transactions are correctly uploaded and reflected in SAP.
  • Verify that incoming payments match recorded sales, and follow up on discrepancies with internal teams or external partners.
  • Coordinate with third parties such as banks, BNPL partners, and internal divisions to resolve issues or delays.
  • Prepare and manage EDC (Electronic Data Capture) setup for new store openings, including requests to banks and partners, and tracking the process until completion.
  • Reconcile daily and monthly payments received via various methods: credit/debit cards, bank transfers, vouchers, and online platforms (Shopee, Webstore, Lazada, Tokopedia, TikTok Shop, Zalora, etc.).
  • Reconcile monthly promotional usage and bank cashback programs.
  • Monitor and report on all cash sales activities, ensuring proper documentation and controls are in place.
  • Collaborate with the Customer Service and Store teams to resolve any billing issues raised by customers.
  • Investigate any mismatch between sales and payments received and coordinate with relevant store or bank representatives for resolution.

Qualifications

  • Bachelor's Degree in Accounting, Finance, Business Administration, or a related field.
  • Minimum 2 years of relevant experience in sales reconciliation, finance operations, or payment processing.
  • Strong knowledge of SAP or other ERP systems is highly preferred.
  • Excellent attention to detail and problem-solving skills.
  • Ability to work cross-functionally with internal departments and external partners.
  • Strong communication skills (both written and verbal).
  • Proficient in Microsoft Excel and other reconciliation tools.

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