Operation Assistant

6 days ago

Jakarta, Jakarta, Indonesia Symrise Asia Pacific Pte Ltd Full time

About Symrise AG

Symrise is a global supplier of fragrances, flavourings, cosmetic active ingredients and functional ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry and producers of nutritional supplements and pet food. Its sales of approximately € 5.0 billion in the 2024 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented in more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America. Symrise works with its clients to develop new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.

Symrise – always inspiring more…

Operation Assistant (F&B), Indonesia (12-Month Contract)

The Operations Assistant supports day-to-day operational and administrative activities by ensuring accurate processing of purchase orders, invoices, and delivery documentation. The role involves maintaining accurate records in SAP, verifying pricing and transaction details, coordinating closely with Finance and Customer Service teams, and supporting logistics and import-related processes. The Operations Assistant plays a key role in ensuring smooth order processing, timely invoicing, and compliance with internal and customer requirements.

The Position:

  • Register items and maintain accurate records in the system
  • Print and process Purchase Orders (Pos)
  • Verify pricing accuracy in SAP against Purchase Orders
  • Create invoices and Post Goods Issue (PGI) in SAP
  • Coordinate with Finance when invoice dates do not align with SAP arrival dates
  • Upload invoices to customer portals/websites as required
  • Request customer Goods Receipt (GR) confirmation and follow up with Customer Service Team
  • Register vehicles and drives and process advance requests
  • Follow up on unreturned Delivery Orders (DO) with Customer Service Team
  • Create insurance documentation for imports and prepare invoice reports

The Ideal Candidate:

  • Bachelor's Degree in Business Administration, Supply Chain, Operations or related field
  • Minimum 1 year of experience in administrative, operations or order processing role
  • Familiarity with SAP or similar ERP systems, experience with invoicing
  • Strong attention to detail with the ability to verify data accuracy (pricing, invoices, documentation)
  • Experience coordinating with Finance, Customer Service and Logistics Team
  • Ability to manage multiple tasks and follow up on outstanding items in a timely manner
  • Proficient in Microsoft Office applications (Excel, Word, Outlook)
  • Good communication skills and ability to work with internal stakeholders
  • Organized, responsible and able to work independently with minimal supervision

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