Agent Virtual

5 days ago

Jakarta, Jakarta, Indonesia Intrias Mandiri Sejati Full time 30,000,000 - 60,000,000 per year
  • Provide online customer support through chat, email, or virtual platforms.
  • Assist customers with gadget-related inquiries, troubleshooting, and product guidance.
  • Stay updated on the latest gadget releases, features, and industry trends.
  • Document customer interactions accurately in the system.

  • Deliver excellent customer service while meeting performance targets.

  • Proven experience as a Virtual Agent or in customer support.

  • Strong knowledge of smartphones, tablets, accessories, and other consumer gadgets.
  • Tech-savvy with the ability to explain features and solutions clearly.
  • Excellent communication skills in English.
  • Detail-oriented, proactive, and able to work independently.
  • Ability to work in shifts is a plus.

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