Key Account Manager

5 days ago


Greater Medan, Indonesia TBO Full time $60,000 - $120,000 per year

Key Account Manager, Location: Medan, Indonesia

TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.

The TBO journey began in 2006 with a simple goal – to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific.

Today, TBO's product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions.

TBO's approach has always been technology-first, and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO's travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies.

Why TBO:

  • You will influence & contribute to "Building World Largest Technology Led Travel Distribution Network" for a $ 9 Trillion global travel business market.
  • We are the emerging leaders in technology led end-to-end travel management, in the B2B space.
  • Physical Presence in 47 countries with business in 110 countries.
  • We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer.
  • An open & informal start-up environment which cares.

What TBO offers to a Life Traveller in You:

  • Enhance Your Leadership Acumen. Join the journey to create global scale and 'World Best'. Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination.
  • Post pandemic: travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey.
  • As a fastest growing B2B platform our priority is purpose-building scalable systems.
  • Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.
  • Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.

Top Sights During Your Role Stay (Key Expectations):

  • Onboarding, training, and building confidence with new partners on the TBO.COM B2B platform.
  • Maintain existing business, developing strong commercial and personal relationships between partners at all levels and negotiate commercial/financial conditions.
  • Win new business opportunities, open doors to achieve team's sales targets.
  • Regular site visits minimum 4 days a week, supporting agents on site and online, trainings/webinars, introduce new products to increase sales.
  • Follow up daily client's and team's preferments using BI tool to drive better results.
  • Coordination with support department to solve problems promptly.
  • Regular reporting to the Regional Manager

Why Check-In to This Role:

  • Global Role, not just marginal impact. High visibility work areas which are mission critical with immediate impact on business.
  • Close working with senior leadership
  • Potential to learn and grow at rapid pace.
  • Once -in-a-career time opportunity to deploy cutting edge processes from grounds-up. Strong conceptual exposure, where you would be challenged for concepts, strategy, innovation, and end user business results.
  • Above assures 3X years of experience for every year of time spent with us, when compared to not just your peers, but also those who are few years senior.

Do You have it in You Take the Voyage ('Must-Haves'):

  • Previous background in Travel industry is a must (Minimum 3 years' experience in similar position) Data driven with ability to understand data and use BI tools.
  • Ambitious, self-motivated, and goal-oriented work style, excellent business communication skills Strong experience in Business-to-Business negotiations and sales management
  • Strong experience developing new/existing sales in Indonesia preferably with an online travel platform or a global hotel chain as part of reservation, revenue, or sales team.
  • Strong sales skills and a proven track record in the local travel industry
  • Ability to adapt quickly to new technologies, products, and procedures.
  • Ability to travel on duty trips regularly. Have a driving license and a car.
  • Complete fluency in English and local language


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