Front Office
1 week ago
- Memahami dan menjalankan prosedur operasional terkait reservasi serta penerimaan tamu di properti
- Melakukan proses check-in dan check-out tamu dengan ramah, cepat, dan sesuai standar operasional
- Mengarahkan tamu untuk melakukan direct booking serta membantu proses extend booking sesuai kebijakan properti
- Memiliki kemampuan dasar komunikasi dalam Bahasa Inggris untuk percakapan sehari-hari dengan tamu
- Melakukan koordinasi aktif dengan tim operasional dan Property Manager terkait jadwal kerja, kebutuhan tamu, serta kondisi properti.
Kualifikasi
Memiliki pengalaman sebagai Front Office atau reservasi
Memiliki kemampuan komunikasi yang baik dalam menghandle inquiry tamu
Memiliki pengetahuan dasar dalam Bahasa Inggris (daily conversation)
Memiliki pemahaman dalam hal administrasi
Memiliki pengetahuan dasar dalam melihat dan membaca booking confirmation
- Mampu bekerja sama dalam tim
- Memiliki kendaraan pribadi.
Jenis Pekerjaan: Penuh Waktu
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