Front Office Manager

2 days ago

Kabupaten Badung, Bali, Indonesia Uluwatu Sunset Hills Full time

Job Responsibilities:

· Oversee and coordinate daily Front Office operations, including reception, reservation and guest Services

· Ensure excellent guest service and promptly handle guest requests or complaints

· Ensure smooth check in and check out and reservation processes.

· Handle guest complaints and request promptly and professionally.

· Prepare and analyze Front Office reports, budgets and occupancy forecasts.

· Monitor staff scheduling, performance and grooming standards.

· Coordinate with other departments to ensure efficient operations and guest satisfaction.

With Qualifications:

· Minimum 2 – 3 year in hospitality management, preferably in villas, resorts or boutique hotels.

· Strong leadership, organizational and problem solving skills.

· Excellent communication skills in English (both written and spoken)

· Ability to manage teams with a hands on and guest oriented approach.

· Knowledge of hospitality systems, SOPs, and operational standards.

Only shortlisted candidates will be invited for an interview,

Please send your resume with recently photograph to email:

Job Type: Full-time

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