front office
1 week ago
About the role
Join the team at the essence spa uluwatu' as a Front Office professional. In this full-time position based in Ungasan Badung, Bali, you will be responsible for providing exceptional guest services and ensuring a seamless experience for all visitors to our Spa wellness . This is an exciting opportunity to be part of a dynamic and growing hospitality organisation.
What you'll be doing
- Greet and welcome guests in a friendly and professional manner
- Efficiently handle check-in and check-out processes
- Respond to guest enquiries and requests in a timely manner
- Maintain accurate records and documentation
- Assist with managing room inventory and reservation
What we're looking for
- Previous experience in a front office or guest services role, preferably within the hospitality industry
- Strong communication and interpersonal skills with a friendly and professional demeanour
- Excellent problem-solving and decision-making abilities
- Organisational skills and attention to detail
- Proficiency in English and Bahasa Indonesia
- Passion for providing exceptional customer service
What we offer
At the essence spa uluwatu', we are committed to creating a positive and inclusive work environment. You will have the opportunity to develop your skills and advance your career through ongoing training and development programs.
About us
the essence spa uluwatu' is a wellness spa located in the Ungasan Bali We are dedicated to providing our guests with an exceptional experience that combines world-class spa services, wellness activities, and stunning natural surroundings. Our mission is to help our guests rejuvenate, recharge, and reconnect with themselves and the world around them.
Apply now to join our team and be a part of the essence spa uluwatu' experience.
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