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Front Office Supervisor

3 weeks ago

Kabupaten Badung, Bali, Indonesia Finns Beach Club Full time

Responsibilities:

  • Supervise day-to-day operations of the Front Office Department
  • Ensure all guests are greeted warmly and efficiently checked in/out
  • Maintain high service standards in line with FINNS brand image
  • Handle guest inquiries, feedback, and complaints professionally
  • Train and motivate team members to deliver exceptional service
  • Coordinate with other departments to ensure smooth guest flow

Qualifications:

  • Proven experience in a supervisory role in hospitality or front office
  • Excellent communication and interpersonal skills
  • Strong leadership with a hands-on and customer-first attitude
  • Able to work in a fast-paced, high-volume environment
  • Fluency in English is an advantage