After Sales Service

1 week ago

Kabupaten Kendal, Central Java, Indonesia PT Duta Cemerlang Motors Full time 8,000,000 - 12,000,000 per year

Tanggung Jawab Utama :

  • Mengelola dan mengkoordinasikan semua proses administrasi layanan purna jual, termasuk pemrosesan pesanan, inventaris suku cadang, penagihan, dan pelaporan.
  • Memastikan kepatuhan terhadap kebijakan dan prosedur perusahaan serta peraturan industri yang berlaku.
  • Menganalisis data kinerja layanan purna jual dan memberikan wawasan untuk meningkatkan efisiensi dan kepuasan pelanggan.
  • Berkoordinasi dengan tim teknis dan layanan pelanggan untuk memastikan pengiriman layanan yang lancar.
  • Mengelola dan melatih tim administrasi layanan purna jual secara efektif.
  • Mengembangkan dan menerapkan prosedur dan sistem administrasi yang efisien.
  • Memberikan dukungan dan pelaporan kepada manajemen senior.

Kualifikasi :

  • Pendidikan min. S1 Manajemen, Administrasi, atau jurusan terkait lainnya
  • Berpengalaman min. 5 tahun dalam posisi managerial administrasi service
  • Memiliki kemampuan analisis data, problem solving, serta decision making
  • Memiliki leadership, komunikasi dan koordinasi yang baik dengan tim service, parts , maupun manajemen
  • Memiliki keterampilan administrasi yang baik dan mahir menggunakan komputer serta Ms. Excel (Advance)
  • Tanggap teknologi dan menguasai penggunaan Google Workspace lebih disukai
  • Teliti, detail oriented, disiplin, serta terbiasa bekerja dengan target dan deadline

Job Types: Full-time, Contract

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