Mall Operations Manager
6 days ago
Penempatan: Beberapa area NWP Property group
Tentang Kami
NWP Property Group adalah salah satu perusahaan pengembang dan pengelola pusat perbelanjaan terbesar di Indonesia. Dengan portofolio mall yang tersebar luas di berbagai kota, kami berkomitmen menciptakan pusat ritel yang dinamis, efisien, dan berdampak positif bagi tenant maupun pengunjung.
Kami mengundang profesional terbaik untuk bergabung sebagai Mall Operations Manager—peran penting yang akan memastikan operasional mall berjalan optimal dan mendukung pertumbuhan bisnis kami.
Tanggung Jawab Utama
Mengelola operasional harian mall (kebersihan, keamanan, fasilitas, parkir)
Mengontrol dan mengoptimalkan anggaran operasional (Opex) & investasi (Capex)
Mendukung pencapaian target pendapatan dengan kolaborasi lintas tim
Menjaga performa seluruh equipment & fasilitas gedung tetap prima
Menjalin komunikasi yang efektif dengan tenant, menangani keluhan dengan cepat
Memastikan seluruh kegiatan sesuai standar operasional & SOP yang berlaku
Meningkatkan kepuasan tenant & customer melalui inisiatif layanan berkualitas
Kualifikasi
- Pendidikan min. S1 (Manajemen, Teknik, atau bidang terkait)
- Pengalaman min. 5 tahun di operasional mall/properti komersial
- Pemahaman mendalam tentang facility management & building systems
- Leadership kuat, komunikatif, dan mampu bekerja dalam tekanan
- Siap ditempatkan di berbagai wilayah Indonesia
- Bersedia bekerja fleksibel, termasuk akhir pekan & kondisi darurat
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