Senior Villa Operations Manager
1 week ago
What you will do?
- Monitor the quality of properties to ensure they meet our standards.
- Liaise with internal departments to effectively manage properties.
- Analyze business performance and coordinate with property owners on long-term goals.
- Develop new initiatives to maximize growth and meet customer needs.
- Proactively identify opportunities to improve the customer experience and operational efficiency.
- Conduct field visits and follow-ups with properties to ensure compliance and address any issues.
Requirements:
- 6 years experience in Villa Management, Account Management
- Ability to supervise operational team in Star rating Villa
- A bachelor's degree is required, with preference for those in Hospitality, Tourism, or related fields.
- Ability to build and maintain relationships with internal department and property staff.
- Analytical abilities for business performance evaluation and long-term planning.
- Adaptability to a dynamic and fast-paced environment.
- Fluency in written and spoken English will be point plus
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