Assistant Villa Manager

3 days ago

Kuta Untara Bali, Indonesia K-Club Group Full time $45,000 - $75,000 per year

We are seeking proactive and experienced
Assistant Villa Manager

to support day-to-day villa operations of 13 Luxury Villas, guest experience excellence, and team coordination at our property. This role is perfect for someone who is service-oriented, highly organized, and passionate about luxury hospitality.

Responsibilities:

  • Assist the Villa Manager in managing daily villa operations to ensure smooth and efficient service delivery
  • Maintain exceptional guest satisfaction by addressing needs, requests, and concerns promptly and professionally
  • Supervise and support villa staff, ensuring productivity, grooming standards, and adherence to SOPs
  • Coordinate housekeeping, engineering, and front-of-house activities to ensure villa readiness at all times
  • Assist in handling bookings, check-ins, check-outs, and guest communication across platforms
  • Conduct regular inspections to ensure operational excellence, safety, and quality in all villa areas
  • Maintain inventory and ensure procurement is done efficiently and aligned with operational needs
  • Work closely with management to implement service improvements and luxury hospitality standards
  • Generate daily/weekly operational reports for management review

Requirements:

  • Based in Bali
  • Fluent in English and Bahasa Indonesia (written & spoken)
  • Minimum 2 years of experience in hospitality operations, preferably in villa or hotel management
  • Background in luxury hospitality is highly preferred
  • Professional, proactive, detail-oriented, reliable, and capable of leading a team
  • Strong communication and guest-relation skills in a luxury hospitality environment
  • Computer proficiency (MS Office, property management systems experience is a plus)

Important: Only candidates who meet the above requirements will be considered. Applications that do not meet the stated criteria will be automatically rejected.

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