Support Engineer

2 days ago


Jakarta, Jakarta, Indonesia PT Artha Telekomindo Full time

Job Title: Support Engineer

Job Level: Staff

Departement: Support

Atasan Langsung: Support Engineer Departement Head

Lokasi Kerja: Taman Mpu Sendok, SCBD.

Kualifikasi:

  • Pendidikan minimal SMK Teknik, diutamakan jurusan Teknik Komputer dan Jaringan (TKJ).
  • Memiliki pengalaman kerja di bidang instalasi jaringan.
  • Menguasai penggunaan alat splicing, OTDR, dan OPM.
  • Memahami topologi jaringan FTTH (Fiber to the Home).
  • Memiliki pengetahuan dasar jaringan komputer.
  • Menguasai instalasi dan konfigurasi perangkat jaringan seperti WiFi, Access Point (AP), dan Wireless Router.
  • Berpengalaman melakukan site survey WiFi menggunakan aplikasi Ekahau.
  • Pernah mengikuti pelatihan terkait: Instalasi jaringan FTTH, Splicing dan penggunaan OTDR, IP Addressing, Subnetting, Routing Dasar, dan Topologi Jaringan.
  • Siap bekerja di lapangan, Cekatan dan memiliki inisiatif tinggi, dan Tidak takut bekerja di ketinggian.
  • Memiliki komunikasi yang baik, Disiplin, jujur, dan bertanggung jawab.

Tugas dan tanggung jawab:

  • Melaksanakan pekerjaan instalasi jaringan telekomunikasi ke pelanggan.
  • Melaksanakan aktivasi dan buka isolir layanan telepon, TV, komunikasi data, dan internet di pelanggan.
  • Melakukan pemutusan dan isolir layanan telepon, TV, komunikasi data, dan internet di pelanggan.
  • Melakukan test koneksi jaringan telekomunikasi (Ber Test, cek redaman fiber optic, cek bandwith).
  • Membuat laporan survei jaringan (instalasi maupun relokasi) dan menandatangani berita acara serah terima bersama pelanggan.
  • Melakukan analisis dan penyelesaian gangguan jaringan telekomunikasi.
  • Memberikan dukungan pelaksanaan proyek.
  • Memproses pengajuan izin kerja ke building management.
  • Mengaplikasikan instruksi kerja dengan baik.
  • Menjalin kerjasama yang baik dengan sesama teknisi dan pelanggan.
  • Berperilaku disiplin, sopan, dan ramah dalam setiap koordinasi, baik internal maupun eksternal.

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