Quality Manager
1 week ago
Job Title:
Quality Manager
Location:
Batu Besar, Kec.Nongsa, Kota Batam-Provinsi Kepulauan Riau
Job Responsibilities:
- On-site Client Support & Process Expertise
- Station at FATP client site as primary quality liaison; possess deep knowledge of injection molding processes and consumer electronics products (e.g., headphone/speaker enclosures).
- Issue Management & Validation
- Own end-to-end handling of client feedback, including anomaly confirmation, data collection, and escalation to internal CQE; coordinate rework inspections, ensure technician qualification, and collaborate with PQL/CQE/PE teams on DOE validation and on-site testing.
- Daily Reporting
- Compile and submit daily on-site reports covering IQC status, rework inspections, finished product re-judgment, and FATP line input metrics.
- Field Verification & Intelligence Gathering
- Conduct on-site approval validation for key concession materials; proactively collect product performance data and market intelligence at client facilities.
- Client Relationship Management
- Maintain daily communication with client stakeholders to foster strong partnership and ensure alignment on quality objectives.
Qualifications:
- Bachelor's degree in Engineering or related field is preferred; 5+ years of quality management experience in
consumer electronics manufacturing
. - Proficient in quality management tools (SPC, FMEA, 8D, MSA) and ISO 9001 standards.
- Familiar with Indonesian local market
regulations, business culture, and supply chain landscape. - Proficient in Mandarin and Bahasa Indonesia (both written and verbal) for business communication;
- Strong cross-functional coordination and problem-solving skills under pressure.
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