Service Consultant
18 hours ago
Role Objective:
Act as the primary point of contact for students, ensuring excellent service quality, fostering strong relationships, and guiding them through their learning journey. This role involves managing student accounts, providing personalized course consultations, and driving retention through renewals and engagement initiatives.
Key Responsibilities:
Serve as a dedicated account manager for students, ensuring a smooth and fulfilling learning experience.
Build and maintain strong relationships with students through regular check-ins and progress tracking.
Guide students in achieving their learning goals by offering tailored course recommendations.
Manage student account renewals and drive loyalty program participation.
Collaborate with internal teams to enhance student satisfaction and retention.
Organize and oversee engagement events at the learning center to foster a supportive community.
Minimum QualificationsMinimum Qualifications:
Bachelor's degree in a related field or equivalent experience.
At least 1 year of experience in sales, account management, or direct B2C selling.
Strong interpersonal and communication skills with a consultative sales approach.
Customer-focused mindset with a proactive and solution-oriented attitude.
Upper-Intermediate level of English proficiency (both written and spoken).
Self-motivated, detail-oriented, and able to work collaboratively in a team.
Willingness to work flexible hours, including shifts.
LI-TG1Apply Now
-
Education Counselor and Advisor
1 week ago
Jakarta, Jakarta, Indonesia Studyzone Education Consultant Full timeCompany DescriptionSTUDYZONE is an international education consulting agent that has been helping Indonesian students to study abroad for more than 20 years. Recognized as one of the top overseas education consulting firms in Indonesia, STUDYZONE maintains strong relationships with partner universities, colleges, and schools across the globe, including...
-
Consulting Services Account Specialist
1 week ago
Jakarta, Jakarta, Indonesia Red Hat Full timeJob SummaryThe Territory Services Manager (TSM) develops Services business pipeline for large, journey based solution deals and manages sales cycles to closure working in collaboration with Sales and Pre-Sales. The TSM also seeks out new opportunities with existing customers to LAND, drive ADOPTION and EXPAND Red Hat solutions and services. The Red Hat...
-
Sales Consultant
1 week ago
Jakarta, Jakarta, Indonesia Buldan Education Full timeCompany DescriptionBuldan Education is a fast-moving, high-growth company that believes in speed, courage, and collaboration for making a real impact. Our mission is to help Indonesian students secure scholarships at top universities in Saudi Arabia, UAE, Qatar, and the Middle East. At Buldan Education, we create a supportive, happy environment where every...
-
Consultant
2 days ago
Jakarta, Jakarta, Indonesia PT. Singapore Brain Development Centre Full timeRole PurposeBe the first professional contact for parents, guiding them from concern to clarity, and from assessment to a matched programme plan. Strengthen enrolment, satisfaction and long-term retention through clinical insight, clear communication and consistent follow-up.What You'll Do (Core Work)_ Conduct intake consultations to understand the child's...
-
n8n Developer
2 days ago
Jakarta, Jakarta, Indonesia Studyzone Education Consultant Full timeCompany DescriptionStudyzone Education Consultant is a leading international education consultancy that has been assisting Indonesian students in pursuing their studies abroad for over 20 years. Recognized as one of the top overseas education consulting firms in Indonesia, Studyzone has built strong relationships with partner universities, colleges, and...
-
Customer Service Officer
2 weeks ago
Jakarta, Jakarta, Indonesia Talent Search Recruitment Consultant Full timeJob DescriptionAs a Customer Service Officer, you will be on the front line of customer interaction. Your main responsibilities include responding to inquiries, handling complaints, and ensuring every customer has a positive experience while using our products and services.Key Responsibilities :Handle customer inquiries via chat, email, or phone in a prompt...
-
Central Services Consultant
2 weeks ago
Jakarta, Jakarta, Indonesia Contego - Global Talent Solutions Full time $30,000 - $60,000 per yearAbout the CompanyA leadingglobal marketing execution and production agencyspecializing in below-the-line (BTL) marketing and brand activation. The company partners with international brands to deliver seamless marketing operations across multiple markets, combining creative excellence with data-driven efficiency.With an extensive footprint across 30+...
-
Immigration Consultant
4 days ago
Jakarta, Jakarta, Indonesia Swift Visa Indonesia Full timeCompany DescriptionSwift Visa Indonesia specializes in providing comprehensive immigration services, including individual visa applications, KITAS and KITAP processing, company establishment, and foreign worker visa facilitation. The company supports both multinational organizations and locally owned businesses. Focused on efficient and reliable solutions,...
-
Senior IT Consultant
2 weeks ago
Jakarta, Jakarta, Indonesia PROXSIS Full timeCompany DescriptionPROXSIS Consulting Group is a leading provider of business solutions and management system consulting services in Indonesia. With a network of specialized companies under its umbrella, PROXSIS offers expertise in areas such as business process optimization, IT governance, risk management, and compliance. The organization has assisted over...
-
Senior Travel Consultant
1 week ago
Jakarta, Jakarta, Indonesia wisatasekolah Full timeCompany DescriptionWisataSekolah (WS) is Indonesia's first platform for Thematic Educational & Experiential Travel. As a pioneer in educational tourism in Indonesia, WS prioritizes safety and comfort, especially in the post-pandemic era. WS offers a worry-free travel solution (#tripbebascemas) to teachers, students, parents, and anyone looking to enjoy safe...