digital & consumer
4 days ago
Core Focus:
CRM, Social Media, KOL, and Consumer Engagement
Main Objective:
Strengthen consumer engagement and online community through CRM, content strategy, and influencer programs.
Job Responsibilities
- Manage
CRM systems
(MaxChat, WhatsApp Business), ensuring prompt and accurate consumer responses. - Oversee
social media operations
(Instagram, Facebook, TikTok): content scheduling, posting, and interaction management. - Develop and execute monthly content
rotation strategies focused on product highlights. - Lead KOL/influencer collaborations
- sourcing, pitching, negotiating, and tracking performance.
- Manage and analyze paid ad campaigns
via Meta Business Suite. - Build and nurture consumer communities
, addressing feedback loops and engagement strategies. - Collaborate with Brand
to maintain message and visual consistency.
Requirements
- Bachelor's degree in Marketing, Communication, or related field.
- 1–2 years of experience in digital marketing, CRM, or social media management.
- Understanding of influencer/KOL marketing and basic media buying (Meta Ads, TikTok Ads).
- Strong analytical mindset with ability to interpret engagement and campaign metrics.
- Creative thinker with attention to detail and brand consistency.
- Team work skill is a must
- Fluent english will be an advantage
-
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