digital & consumer

4 days ago


Tangerang, Banten, Indonesia Cipta Orion Metal Full time

Core Focus:
CRM, Social Media, KOL, and Consumer Engagement

Main Objective:
Strengthen consumer engagement and online community through CRM, content strategy, and influencer programs.

Job Responsibilities

  • Manage
    CRM systems
    (MaxChat, WhatsApp Business), ensuring prompt and accurate consumer responses.
  • Oversee
    social media operations
    (Instagram, Facebook, TikTok): content scheduling, posting, and interaction management.
  • Develop and execute monthly content
    rotation strategies focused on product highlights.
  • Lead KOL/influencer collaborations
  • sourcing, pitching, negotiating, and tracking performance.
  • Manage and analyze paid ad campaigns
    via Meta Business Suite.
  • Build and nurture consumer communities
    , addressing feedback loops and engagement strategies.
  • Collaborate with Brand
    to maintain message and visual consistency.

Requirements

  • Bachelor's degree in Marketing, Communication, or related field.
  • 1–2 years of experience in digital marketing, CRM, or social media management.
  • Understanding of influencer/KOL marketing and basic media buying (Meta Ads, TikTok Ads).
  • Strong analytical mindset with ability to interpret engagement and campaign metrics.
  • Creative thinker with attention to detail and brand consistency.
  • Team work skill is a must
  • Fluent english will be an advantage

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