Technical Service Advisor Wood indonesia

1 week ago


Surabaya, East Java, Indonesia Akzo Nobel Paints (Singapore) Pte Ltd Full time 5,000,000 - 15,000,000 per year

Job Purpose:

To leverage deep technical expertise in wood coatings to provide exceptional, outcome-based service to US buyers & customers. This role is critical technical bridge between buyer expectation, customers' needs, sales team's strategy, TS & Lab team's capabilities, ensuring that finish recommendations are technically sound, commercially viable, and delivering on promised performance.

Key Accountabilities:

  • Drive Technical Support: Use expert knowledge of wood coatings and performance to empower sales team, providing technical details needed to close deals with US buyers
  • Deliver Outcome-Focused Proposals: Lead technical discussions with US buyers to diagnose needs and prescribe coating solutions. Develop proposals that specific performance outcomes (e.g., adhesion, hardness, gloss, scratch resistance, low VOC and other specific requirements
  • Bridge Customer with TS & Lab: Act as vital link between US buyer requirements and internal technical teams. Translate customer needs into clear briefs for TS & Lab teams
  • Manage Technical Projects: Own the technical execution of projects, ensuring recommendations from lab are feasible for TS to implement and meet US buyers & customer's promised outcome
  • Ensure Solution Delivery: Collaborate with TS team to validate solutions at customer's facilities, ensuring the final finish fulfils buyer's performance and aesthetic needs
  • Deal with US buyers & customers, on behalf of company, regarding to color panels, spraying schedule, technical requirement and relevant technical problem solving if any

Education and Experience:

  • Organizational Leadership
  • 15 years above Furniture Finishing Experienced and well knowing problem-solving skills
  • Better Customer Relationship
  • Establishing US Buyer Connection
  • Communication in English, Indonesia & Chinese
  • Good communication & negotiation skills
  • Result driven, can work well under pressure
  • Bachelor degree/master degree


  • Surabaya, East Java, Indonesia AkzoNobel Full time $40,000 - $80,000 per year

    About AkzoNobelSince 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain...


  • Surabaya, East Java, Indonesia PT Daiken Dharma Indonesia Full time 12,000,000 - 18,000,000 per year

    Client Service Engineer (CSE)We are a growing wood manufacturing company looking for a Client Service Engineer (CSE) who can provide excellent customer service, handle technical field tasks, and support design, content creation, and market analysis to strengthen the company's branding.JOB DESCRIPTIONS• Assist and respond to customer needs and inquiries,...

  • Client Advisor

    5 days ago


    Surabaya, East Java, Indonesia PT Luxehouze Group Indonesia Full time

    Luxehouze is an online luxury goods marketplace platform with an initial emphasis on luxury timepieces, such as Rolex, Richard Mille, Patek Philippe, and more. We are expanding our range by providing luxury leather goods and beauty products, and are welcoming new members of the Client Advisor team with the requirements below: Responsibilities:- Sharing...

  • Technical Advisor

    2 weeks ago


    Surabaya, East Java, Indonesia Private Advertiser Full time 4,000,000 - 8,000,000 per year

    Responsibilities :Identify customer needs and opportunity for value added to customer related machinery lubrication and conduct selling process.Maintain prospect customers, conduct research on customer business, make visit plan at least 4 customers per day.Report activity on daily basis (web based).Responsible to perform feasibility study and develop...


  • Surabaya, East Java, Indonesia PT Daiken Dharma Indonesia Full time 80,000,000 - 120,000,000 per year

    We are a growing wood and furniture manufacturing company with a strong export orientation, seeking an experienced, creative, and business-minded professional with excellent communication skills, strategic thinking, and strong initiative to contribute to design development, business growth, and market expansion of our furniture and wood products.JOB...


  • Surabaya, East Java, Indonesia Johnson Controls Full time

    Who we are:Johnson Controls Indonesia has been recognized as a Great Place To Work This achievement reflects our commitment to fostering a positive, inclusive, and dynamic work environment where every team member can thrive. Find out more here:What you will doPerforms basic preventative maintenance, repair, installation, commissioning, general servicing...


  • Surabaya, East Java, Indonesia PT PONNY EKSPRESS SUKSESTAMA Full time 15,000,000 - 20,000,000 per year

    PT PONNY EKSPRESS SUKSESTAMA sedang membuka lowongan untuk posisi Penuh waktu Retail Sales Advisor di Surabaya, East Java. Lamar sekarang untuk menjadi bagian dari tim kami.Persyaratan untuk peran ini:Mencari kandidat untuk bekerja pada:Senin pagiSenin siangSenin malamSelasa pagiSelasa siangSelasa malamRabu pagiRabu siangRabu malamKamis pagiKamis siangKamis...

  • Service Technician

    1 week ago


    Surabaya, East Java, Indonesia PT. Hangcha Indonesia Forklift Full time 2,000,000 - 4,000,000 per year

    QualificationsProven skills in forklift maintenance, repair, and servicingField Service and Customer Service skillsExcellent problem-solving and analytical skillsAbility to work independently and as part of a teamTechnical certification or diploma in a relevant field is preferredExperience with forklift or material handling equipment is a must


  • Surabaya, East Java, Indonesia PT. EIKON Technology Full time

    EIKON Technology, adalah Google Cloud Partner terbesar di Indonesia dan kami mencari candidat yang berpotensi untuk menjadi IT Technical Support. Please apply only if you are qualified as follows:The primary work activities include:Untuk membantu client dan menyediakan solusi untuk query atau pertanyaan yang disampaikan melalui helpdesk ticketing...


  • Surabaya, East Java, Indonesia PT Daiken Dharma Indonesia Full time 90,000,000 - 120,000,000 per year

    We are a growing wood manufacturing company with a strong export orientation. We are looking for an experienced and dynamic professional with excellent communication skills, strategic thinking, and strong initiative to drive business growth and market development.Responsibilities:Develop and maintain relationships with clients, partners, and potential...