ERP Support

7 days ago

Batam Riau Islands, Indonesia YSQ International Pte Ltd Full time $450,000 - $600,000 per year

Position Introductory:

Incumbent is required to analyse technical and functional specifications provided by users. Ability to customize, support and maintain ERP applications for respective business functions. Responsible for importing and exporting data from programs to a wide variety of databases and other applications. Those with Finance degree or had been an ERP key user are welcome to join.

Responsibilities:

  • Provide first level support, using technical knowledge and understanding of ERP modules.
  • Analyse business processes and requirements from Key Users and effectively resolve user tickets
  • Evaluate Change Request, analyse impact to the business process and system configuration
  • Create functional/technical specification and reports
  • Conduct Business Requirement Analysis and Gap Analysis
  • Manage application setup/configurations and simple enhancements
  • Handle customizations and setting up of ERP environments, working closely with HQ ERP team and vendor on project customizations.
  • Assist in Key user testing, training and maintenance of ERP.
  • Manage any NAV related projects / ad-hoc matters tasked by supervisor

Requirements:

  • Minimum Diploma in Management Information Systems, Software Engineering, Computer Science, or other related Engineering or Finance degrees or relevant
  • Minimum 2-3 years working experience in any ERP modules (Dynamics NAV experience more preferable) particularly in Finance and Manufacturing industry
  • Experience in user requirement gathering and solutioning
  • Good communication and possess analytical skills
  • Ability to manage projects to ensure deliverables within the scope and time given
  • Possess good exposure in working on customization of ERP system, ERP implantation and providing training to internal business units
  • Occasional overseas travel is required
  • Knowledge of Jet Report is an added advantage
  • Self-motivated, able to work independently as well as a team player
  • Strong analytical and troubleshooting skills.
  • Have hands on experience in ERP system

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