Site Account Manager

1 week ago

East Jakarta, Indonesia FLSmidth Full time

Join FLSmidth, a global leader in delivering sustainable productivity solutions to the mining industry. We are committed to innovation, safety, and long-term customer relationships, providing a dynamic and rewarding environment for professionals to grow.

We are seeking a proactive Site Account Manager to drive growth and maintain strong relationships with our existing customer base. This is a senior individual contributor role, requiring advanced knowledge, strategic thinking, and hands-on sales experience.

Key Responsibilities

  • Develop short to medium-term sales plans and strategies to grow and diversify relationships with existing clients.

  • Conduct face-to-face selling of a variety of products, services, and solutions across multiple lines of business.

  • Identify opportunities for equipment replacement, consumables, and parts within existing customer installations to increase wallet share.

  • Collaborate with Solution Specialists to drive consumables offerings and promote cross/up-sell opportunities.

  • Engage with Field Services Engineering and Professional Services to expand service order intake and provide onsite support.

  • Provide input into client retention strategies and growth plans for assigned accounts.

  • Ensure high-quality customer service and timely problem resolution.

  • Promote a culture of safety for yourself, your team, and those impacted by operational activities.

Qualifications & Skills

  • Advanced knowledge in sales, account management, or relevant technical field, typically obtained through education and/or work experience.

  • Proven experience managing complex customer relationships with measurable growth outcomes.

  • Strong problem-solving, communication, and negotiation skills.

  • Ability to work independently with minimal supervision and manage projects or processes effectively.

  • Willingness to travel up to 70%.

What we offer 

  • Competitive remuneration package on offer. 

  • Work-life balance with a flexible work schedule so you can focus on professional and personal priorities. 

  • Job security in a volatile market. Since 1882, FLSmidth has operated successfully within a global environment. 

  • Development and training within a respected global OEM company. 

  • Access to salary packaging options to allow you to maximize your after-tax income. 

  • Employee Assistance Program for employees and immediate family. 

  • Purchased annual leave options. 

  • Paid Parental Leave.  

  • Access to a recognition and benefits platform. 

  • Involvement with community and charity initiatives. 

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.  

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials. 

Please apply by clicking "apply" on this page.  

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.  

Successful candidates will be contacted by email. 

No recruiters and unsolicited agency referrals, please. 

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