Engineer On Site Sumatera Utara

6 days ago

Medan, North Sumatra, Indonesia PT Hipernet Indodata Full time

Qualifications:

  • Male
  • SMK/D3/S1 graduate in Computer Network Engineering or Computer Engineering
  • Excellent interpersonal and team communication skills.
  • Resident in North Sumatra

SOW:

  • Working Hour 8x5.
  • Daily Support (Dukungan Harian)
  • Installation and configuration of new devices. (Instalasi dan konfigurasi perangkat baru.)
  • Incident Management (Pengelolaan Insiden)
  • Rapid incident response (1 hour for level 4). (Respons cepat terhadap insiden (1 jam untuk level 4).)
  • Documentation of incidents and actions taken. (Dokumentasi insiden dan tindakan yang diambil.)
  • Coordination with IT teams and other vendors. (Koordinasi dengan tim IT dan vendor lain.)
  • Backup Unit Management (Pengelolaan Backup Unit)
  • Preparation and configuration of backup units. (Persiapan dan konfigurasi backup unit.)
  • Delivery and setup of backup units according to SLA. (Pengiriman dan setup backup unit sesuai SLA.)
  • Asset Management
  • Tracking and management of hardware assets. (Tracking dan pengelolaan asset perangkat.)
  • Quarterly physical inventory/stock opname. (Stock opname perangkat secara triwulanan.)
  • Reports and Documentation (Laporan dan Dokumentasi)
  • Prepare daily/weekly reports of support activities. (Menyusun laporan harian/mingguan aktivitas dukungan.)
  • Manage documentation for operational procedures. (Mengelola dokumentasi prosedur operasional.)
  • Routine device maintenance. (Maintenance rutin perangkat.)
  • Technical troubleshooting. (Troubleshooting masalah teknis.)

Application Deadline: 15/01/2026

Job Types: Full-time, Contract

Contract length: 12 months

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