Quality Assurance Operations Team Leader

As part of Operation Team to minimize risk, detect and prevent fraud/complain and improving quality of all agentsMonitoring and responsible for the overall Quality Assurance ProcessLiaise with QA Ops Manager regarding operation dailyReview quality assurance policies and proceduresDevelop, recommend and monitor corrective and preventive actionsUpdate internal...

Primary RoleThe Quality Assurance Team Leader is responsible for maintaining and improving service quality for Customer Service, Telesales and Credit Analyst departments, ensuring all interactions meet SAMIR's quality standards. The QA TL provides strategic insights, delivers coaching, and leads the QA team to ensure excellent customer experience,...

Job DescriptionEvaluate Team Operation as quality assuranceGiving FeedbackDoing calibration meetingCreate report result evaluation QualificationsExperienced in Call Center (Call Center/ Collection/ QA) for 1 yearUnderstand Microsoft Excel / Microsoft OfficeExcellent Communication SkillMinimum Diploma 3Max 35 years oldDetail oriented

Requirements:Experience Quality Assurance with multi project over 5 years.Have working experience in IT Consultant Company min 3 years.Experience Quality Assurance with project mobile apps iOS responsive and android at least 2-3 YearsExperience Quality Assurance with project many integration other system SAP, external application, ERP system or...

What you'll be doingRegularly identify, analyse, implement, and evaluate working instruction, SOP, and check sheet to verify compliance with quality standards and regulationsLiaise with cross-functional teams to identify and resolve quality-related issues in maintenance and operationCollaborate with external stakeholders to ensure compliance with industry...

Requirement:Min. D3/S1 majoring in food engineering or other relevant majors Experienced in QC/QA for at least 1 year Independent, energetic and have a willingness to learn Having a good communication skills Certified for certain skills ( Halal Certified, Food Handler Certified, HACCP) is a must, other certification will be plus pointResponsibilities...

PT Evolusi Teknologi Solusi merupakan Perusahaan yang bergerak di bidang Oursouce IT dan Non-IT untuk ditempatkan ke klien. Dan untuk posisi Staff Quality Assurance (Contact Center) akan di tempatkan di klien yang terletak di daerah Yogyakarta dengan sistem kerja Full WFO dan kontrak.Kualifikasi:Lulusan D3Pengalaman sebagai Agent Contact Center minimal 2...

This is an on-site internship role for a Quality Assurance Intern located in the Jakarta Metropolitan Area. The Quality Assurance Intern will assist in developing and executing test plans, identifying defects, and ensuring quality standards are met. Day-to-day tasks include testing software applications, documenting test results, and collaborating with the...

Praktis is an end to end supply chain startup, focused on helping brands on their competencies, with reliable technology and a data powered platform for seamless business operation. Praktis started with a mission to help Indonesian micro, small, and medium enterprises (MSMEs) grow into a national and even international player, by helping manage their...

Compensation Package: IDR: 8-15 Million / MonthOffice Location:Sahid Sudirman Centre, 56th Floor. Jakarta PusatAbout UsEquinox Technology, an Indonesian hyper-growth company, founded in 2019 is the one and only US based startup specializing in direct-to-consumer (DTC) furniture and home improvement in the US market with 8-figure USD annual revenue.As we...