Business Development Manager

1 week ago

Jakarta Metropolitan Area, Indonesia TBO Full time

Business Development Manager , Jakarta (Umrah - Segment)

Location: Jakarta Metropolitan Area

is seeking a dynamic, strategic, results-driven
Business Development Manager (BDM)
to lead new business acquisition efforts while also cultivating growth within newly onboarded accounts. This role is ideal for a motivated sales professional who thrives in a fast-paced, target-oriented environment and has the analytical and interpersonal skills to build long-term client relationships.

Position Overview:

The BDM will primarily focus on identifying, targeting, and acquiring new travel partners to expand our market presence. In addition to this hunting aspect, the role includes a farming component — ensuring new accounts are successfully integrated, nurtured, and developed to maximize revenue, transactions, and long-term value. This dual approach ensures a strong pipeline of new opportunities while driving continued success with recently secured clients.

Key Responsibilities:

  • Source new sales opportunities through inbound lead follow-ups and outbound communications (calls and emails) within the respective market.
  • Understand customer needs and requirements, answer client inquiries, and create plans to address their business needs — with a strong focus on promoting and supporting the
    Umrah product
    alongside other travel offerings.
  • Create and manage bookings for all products to ensure customer engagement and satisfaction.
  • Generate qualified opportunities for Sales Executives for further development and closure, working closely with the sales team to support agents and ensure a smooth booking workflow.
  • Research accounts, identify key players, and generate market interest, particularly for the
    Umrah segment
    .
  • Maintain and expand the database of prospects.
  • Collaborate with Sales Executives to build a strong pipeline and provide local support when needed.
  • Conduct effective online demos for prospects and explain product features.
  • Ensure compliance with contract terms for both the company and clients.
  • Advise clients on creating efficient and profitable processes.
  • Collaborate with internal teams (Sales, Finance, Operations, Offline, Revenue, etc.) to address customer needs.
  • Ensure timely resolution of escalations from the customer service team or agents within your region, either directly or through Head Office support.

Required Skills & Experience:

  • Proven track record in consultative sales and B2B business development within the travel industry.
  • Demonstrated experience in both new client acquisition and account development strategies.
  • Strong negotiation and deal-closing capabilities with a focus on long-term value creation.
  • Excellent communication, presentation, and relationship-building skills.
  • Strategic mindset with the ability to analyze data and translate insights into action.
  • Self-starter with high energy, motivation, and the ability to work independently.
  • Willingness to travel as needed for client meetings and industry events.
  • Proficiency with CRM platforms and sales reporting tools.

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