Customer Support

Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

Pendidikan: SMK, lebih diutamakan jurusan Teknik Komputer Jaringan, Rekayasa Perangkat LunakPengalaman: Pengalaman minimal 1 tahun sebagai IT Helpdesk, IT Support atau yang berhubungan dengan pelayanan pelanggan dalam bidang ITPenempatan: Kota BandungKualifikasi:Memiliki komunikasi yang baik dan rasa empati yang tinggi pada pelangganMemiliki kemampuan dasar...

Company DescriptionTPFx - Trijaya Pratama Futures has been a licensed futures broker in Indonesia since 2004, specializing in Forex, Commodities, CFDs, and Index derivative transactions. Trust, professionalism, integrity, and commitment are the cornerstones of TPFx's services. Regulated by BAPPEBTI and a member of the Jakarta Futures Exchange and Indonesia...

Responsibilities:Respond to customer.Handle customer complaints with professionalism and empathyProvide effective solutions and follow up to ensure customer satisfaction.Collaborate with internal teams to resolve complex issues.Maintain a positive, patient, and service-oriented attitude at all times. Requirements:Fluent in English (spoken and written)Min. 1...

About the role We're looking for an exceptional Customer Service Supervisor to join our team at Bumi Pancasona Sports Club - PT Satya Parahyangan Resort in Bandung, West Java. In this contract position, you will be responsible for leading and mentoring our customer service team to deliver outstanding members and guests experiences.What you'll be doingManage...

Company DescriptionPT USSI Pinbuk Prima Software (USSI PPS), established in 1994, began as the IT unit of an audit cooperative and has since grown into a national professional technology company. With over 60 personnel based in the tech-driven city of Bandung, PT USSI PPS and its nationwide network of Authorized Resellers are committed to delivering...

What you'll do:Provides any necessary data or reports to the sales teamIssue transaction details to clientsExerts attention to detail, as customers may have the same problems; reports the problems as necessaryReview documents and work closely with related departmentsAssist with the refund claim processSupport sales department with other administrative tasks...

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live itCurrently, Lalamove is a leading global on-demand delivery...

Job DescriptionMelayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan TelkomselMembuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsiService Operation Support.Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon...

Support pelaksanaan kegiatan marketing offline dan online (event, promo, partnership).Mengelola kebutuhan administrasi dan logistik terkait aktivitas marketing di center.Membantu pembuatan materi promosi Social Media.Melakukan koordinasi dengan vendor, pusat, dan tim center terkait kebutuhan marketing.Menyusun laporan hasil kegiatan dan memastikan...