Trainer Operation, Learning Content Specialist

2 days ago

Yogyakarta, Yogyakarta, Indonesia Monee Full time $2,000,000 - $4,000,000 per year

Job Description

  • Designing and updating training slides for NHT, PS, Refreshment, and Socialization (which will later be validated by the Jakarta team)
  • Producing SeaTalk Blasts and learning videos based on operational findings Jogja Site
  • Maintaining Update Information from jakarta site to Jogja site - help created engaging reels for agent
  • Developing Google Forms, Scorm for evaluations and learning assessments
  • Creating Quizizz, Weekly Quizzes, and gamified learning activities.
  • Producing infographics and visual media to simplify SOP understanding.
  • Help develop Learning Management System for Jogja Site
  • Supporting documentation, reports, and continuous material improvement for New Hire Agent

Requirements

  • Minimum S1 in Education, Communication, Business, Psychology, Multimedia, Graphic Design or related fields.
  • Minimum 1–2 years in training, content development, or learning & development roles
  • Experience in creating and managing end-to-end learning materials and communication content from training modules and assessments to LMS support and onboarding documentation.
  • Ability to design and deliver engaging, structured training content by applying adult learning principles, operational knowledge, and interactive/gamified learning approaches
  • Proficient in using digital tools to create, manage, and track learning content ranging from office suites and dashboards to SCORM modules, visual media, interactive quizzes, and LMS uploads.
  • Strong communication with high attention to detail, proactive and adaptable, able to work independently or with cross-functional teams, and driven by creativity and problem-solving to support learning innovations.
  • Willing to work full-time on-site at Jogja.

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