Front Office

5 days ago

Pemenang West Nusa Tenggara, Indonesia PinkHotels Full time

Role Description

This is a full-time on-site role for a Front Office staff member located in Bali. The primary responsibilities include greeting and assisting guests, answering phone calls, managing appointment scheduling, and providing excellent customer service. The role also involves performing general receptionist duties such as maintaining the reception area, coordinating with different departments, and ensuring a seamless guest experience. Efficient communication and a professional demeanor are essential in this role.

Qualifications

  • Proficiency in phone etiquette and appointment scheduling
  • Strong customer service skills and experience in reception-related tasks
  • Excellent verbal and written communication abilities
  • Ability to multitask and remain organized in a fast-paced environment
  • Proficiency in office tools and booking software is a plus
  • Problem-solving skills and a professional appearance
  • High school diploma or equivalent required; prior hospitality or front office experience is beneficial

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