Security Assistant Manager

4 days ago

Jakarta, Jakarta, Indonesia Park Hyatt Full time

Organization- Park Hyatt Jakarta
Summary

  • Indonesian Nationality with a degree in Hospitality or Business Management
  • Has minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel Chain
  • Previous experience in Luxury Hotel or international experience are advantages
  • Strong in leadership and business acumen
  • Excellent English communication skills, strong guest service mindset and people management & development skills
  • Hold Gada Utama and Ahli K3 Umum certification

Qualifications

  • Assists the Security Manager in administering all safety & security operations to include
  • Assist in directing and administering the patrol of the interior and the perimeter of the hotel and the property
  • Assist in the coordination of all safety training to include, but not limited to, CPR, fire and life safety systems, workplace violence prevention, limo driver training, etc.
  • Serve as liaison with federal, state and local law enforcement.
  • Write and assist in the administration and accuracy of all required reports and documentation.
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner.
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling, and evaluations, providing professional development and delivering recognition and reward.
  • Assist in the implementation of hotel's key control program.
  • Be responsible for the fire life safety policies and procedures.
  • Ensure compliance of key control policy by auditing procedures.
  • Act as systems administrator for access control system and CCTV systems.
  • Document all incidents occurring in the hotel in connection with crime, subversion, potential liabilities and insurance requirement. and in documenting such activities remain objective, and write comprehensive report.
  • Assists/Organizes the Security Fire Fighting Team in the event of an emergency.
  • Questions any suspicious character in a polite manner; Refuses entry if the subject is not able to provide reasonable reply; Requests for assistance immediately if the situation arises.
  • Assists in associate bag checks and periodic locker searches and ensures that they are carried out according to the hotel's Policy and Procedure.
  • Monitors and controls the movement of all associates leaving and entering the hotel through the associate entrance.
  • To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.

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