Customer Relation Officer

1 week ago

Jakarta, Jakarta, Indonesia PT Victory International Branch Jakarta Setiabudi Full time

CUSTOMER RELATION OFFICER – TRADING SERVICES

Full-time | On-site – Jakarta

Tentang Posisi

PT Victory International Futures (VIFX) – Cabang Jakarta Kuningan membuka kesempatan bagi individu yang ingin membangun karier di layanan trading profesional.

Sebagai Customer Relation Officer (CRO), kamu akan menjadi penghubung utama antara perusahaan dan klien, membantu mereka memahami layanan trading, memberikan edukasi, serta membangun hubungan jangka panjang. Posisi ini memberi pengalaman langsung dalam memahami dinamika pasar global dan praktik layanan trading modern.

Tanggung Jawab

  • Menyampaikan informasi tentang produk dan layanan trading kepada calon maupun existing client dengan jelas dan profesional.
  • Menangani pertanyaan, keluhan, dan kebutuhan klien secara cepat, solutif, dan ramah.
  • Memberikan edukasi dan rekomendasi layanan trading sesuai kebijakan dan regulasi yang berlaku.
  • Membangun dan menjaga hubungan jangka panjang dengan klien untuk menciptakan kepercayaan dan loyalitas.
  • Bekerja sama dengan tim untuk mencapai target secara etis, profesional, dan berintegritas.

Kualifikasi

  • Minimal lulusan S1 dari jurusan Komunikasi, Bisnis, Marketing, atau bidang terkait.
  • Kemampuan komunikasi yang baik, lisan maupun tulisan.
  • Pengalaman di sales, customer service, atau trading merupakan nilai tambah.
  • Berpikir solutif, berorientasi pada pelayanan, dan mampu bekerja di bawah tekanan.
  • Fasih berbahasa Indonesia; kemampuan bahasa Inggris dasar menjadi nilai plus.
  • Bersedia bekerja full-time dan on-site di Jakarta.

Yang Kamu Dapat

  • Gaji pokok yang kompetitif.
  • Komisi berbasis kinerja (performance-based).
  • Lingkungan kerja profesional dengan peluang pengembangan karier jangka panjang.
  • Kesempatan belajar langsung tentang industri trading dan dinamika pasar global.

Catatan

Posisi ini cocok untuk kamu yang senang berinteraksi dengan orang lain, memiliki empati tinggi, dan ingin mendalami dunia trading modern dari sisi layanan dan hubungan pelanggan.

Jenis Pekerjaan: Penuh Waktu

Pertanyaan Lamaran:

  • Dimana domisili Anda saat ini
  • Berapa usia Anda saat ini

Pengalaman:

  • Sales / Marketing: 1 tahun (Diutamakan)

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