Customer Relations Officer
3 days ago
Role Description
This is a full-time on-site role for a Customer Relation Officer located in Jakarta. The Customer Relation Officer will be responsible for acquistion new client relations, ensuring customer satisfaction, providing customer support, and leveraging analytical skills to address customer needs. They will also handle day-to-day interactions with clients to maintain a positive relationship and enhance customer experience.
Qualifications
Strong Interpersonal Skills and Client Relations experience
Proven skills in Customer Satisfaction and Customer Support
Analytical skills to understand and resolve client issues
Excellent communication and problem-solving abilities
Ability to work in a team-oriented environment
Experience in the finance or service industry is a plus
Bachelor's degree in Business, Marketing, or a related field
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