IT Operation Center

7 days ago

Jakarta, Jakarta, Indonesia PT. Alto Network Full time 700,000 - 1,200,000 per year

COMPANY DESCRIPTION

ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond.

DESIGNATION : IT Operation Center (ITOC)

RESPONSIBILITIES

Roles :

  • Monitoring and checking application service and infrastructure alerts
  • Monitoring and evaluating applications/services, resource capacity, infrastructure & network to make sure in good condition
  • First handling resolution, support, implementation and troubleshooting activities related to applications and server and network infrastructure
  • Create report related with resource Infrastructures (Server & Network)
  • Generate data on resources for Application Infrastructure (Servers and Networks)
  • Handling incident ticket related with application, service and infrastructure (server & network)
  • Perform incident-quick workaround
  • Incident escalation in time
  • Managing coordination within teams to handle incident ticket
  • Config Network device for open port, IPSEC, GSLB DNS, Swing network, SSL VPN
  • Config server for provisioning, mounting and hardening
  • Troubleshoot network connection, VPN, and Wifi
  • Technical knowledge documentation processed to be WI, SOP, Guidelines

QUALIFICATIONS

  • Proven experience as IT NOC / System Engineer or similar position at least 1 years' experience.

Technical:

  • Administrator Linux
  • Networking (Switching, Routing, Firewall, Loadbalance)
  • Tools Monitoring (Grafana, PRTG, Kibana, Datadog)
  • Firewall NGAF (Fortigate & Sangfor)

Nice to have:

  • Microservice (Container, Docker)
  • Container Orchestration (Kubernetes)
  • Scripting (programming language)
  • Database (Mysql, Oracle, Psql)
  • Redis
  • ELK
  • Cloud Infra (GCP, AWS, HWC)

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