Key Account Officer

6 days ago

Kecamatan Tanah Abang, Indonesia SWAKARYA INSAN MANDIRI Full time 6,000,000 - 8,000,000 per year

Qualifications:

  • Bachelor's degree in Business, Management, Economics, or a related field
  • 2–5 years of experience in sales, account management, or customer relations
  • Preferably with experience in FMCG, manufacturing, or e-commerce industries
  • Strong communication and interpersonal skills
  • Proven ability to build and maintain strong client relationships
  • Excellent negotiation, problem-solving, and data-driven decision-making skills
  • Proficient in CRM tools (Salesforce experience is a plus)
  • Good understanding of e-commerce platforms, strategies, and ecosystem

Job Description:

  • Manage relationships with key e-commerce accounts to achieve sales targets and business growth
  • Act as the main liaison between the company and major e-commerce platforms (e.g., Shopee, Tokopedia, Lazada, etc.)
  • Develop and implement sales strategies, promotional plans, and campaigns to boost online visibility and sales
  • Monitor sales performance, analyze data, and provide insights on consumer behavior and market trends
  • Collaborate with internal teams (marketing, supply chain, finance) to ensure product availability, competitive pricing, and smooth operations
  • Negotiate contracts, promotional programs, and strategic partnerships with e-commerce partners
  • Prepare regular reports on performance, growth opportunities, and strategic recommendations

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