Sales Support Representative, Freight

Access World is a global freight & project forwarding and commodities warehousing company including logistics business. Active in more than 30 countries, we offer complete logistics, storage and supply chain solutions, tailor-made to our customer requirements for various commodities including metals and minerals, soft commodities, chemicals, renewables, oil & gas, project and general cargo. We are an approved warehouse keeper of the London Metal Exchange (LME) and Chicago Mercantile Exchange (CME), and we provide warehousing and associated logistics and value-added service to traders, producers, financiers and consumers of non-ferrous and ferrous metals, ferroalloys and minor metals etc. Our worldwide offices and operations span across Africa, Asia Pacific, Europe & Middle East, and US. Each region operating in semi-autonomous offices with their own corporate functions including Commercial, Finance, HR, Compliance & Legal, Customer Service, and Operations.

Purposes of the position:

• Spearhead the establishment and growth of freight forwarding desk for general cargo
• Procurements of rates from existing vendor network within organisation as well as own established vendor network
• Provide business proposal to internal stakeholders to further support the growth of local freight forwarding desk

Duties will include but not limiting to:

• Develop sales strategy in line with group commodity market segments
• Leverage from own network and further establish relationships with various partners not limited to associations, container carrier and network members globally
• Strong team player, able to work collaboratively with operational team members, whilst liaising and coordinating with vendors (ports operators, authorities, transporters etc.) and internal clients
• Communicate, share and collaborate with all overseas Access World branches on leads generated to and from any locations
• Monthly commercial activity reporting in the form of a sales pipeline
• Work with direct Manager on all sales, business development and budgeting requirements
• Source costs from vendors (locally and overseas) as well as prepare quotation for submission to customers
• Capabilities reaching into the rest of APAC and globally is advantages
• Project cargo experiences an added advantage
• Other duties as may be assigned from time to time
• Ensure compliance to Access World Group Policies

Potential candidates should possess the following attributes:

• Diploma or degree in business administration, logistics or a related field
• 1 to 2 years of relevant experience
• Fresh graduates with strong work ethic and potential will be considered
• Excellent commercial and entrepreneurial flair is critical to the success of this role
• Strong builder of relationships with interest parties

• Good knowledge of the shipping and logistics management industries specifically focused on:

• Local and cross border transport

• Air Freight, SEA LCL, FCL, OOG, BB, Part/Full Charter

• Analytical in approach with capabilities of compiling shipment estimates

• Proven ability to work on cross-functional and multicultural teams

• Strong character, initiative, creative, innovative and analytical skills
• Meticulous, responsible and positive working attitude – willingness to help others
• Ability to work independently and in a team
• Adaptable and able to accommodate prevailing conditions
• Proficient with Microsoft Office
• Ability to work effectively in a high pressure and fast paced working environment meeting deadlines and/or beyond office hours
• Ability to travel
• Strong organisational and good administrative skills
• Proactive and a quick learner
• Effective negotiation and conflict resolution skills
• Regularly updating customers on rate levels and market dynamics
• Close working relationship with colleagues and customers
• Communicate and work with all overseas Access World branches on Freight & Project leads to and from South East Asia